var textForPages = ["ANNUAL REPORT AND2017FINANCIAL STATEMENTS Insuring Happiness","","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017TABLE OFCONTENTS Corporate Information 4Chairmans Statement 10-12CEO’s Statement 14-15Corporate Governance Statement 16-17Directors’ Report 18Statement of Directors’ Responsibilities 19Report of the Consulting Actuary 20Independent Auditors’ Report 21-23Corporate Social Responsiblity 28-29Financial Statements: Statement of Comprehensive Income 32Statement of Financial Position 33Statement of Changes in Equity 34Statement of Cash Flows 35Accounting Policies 36-45Notes to the Financial Statements 48-71Supplementary Information:Revenue Account 72 1","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 What is happiness? Happiness comes easily when you know that you and your loved ones are covered form life’s uncertainties. APA, Insuring Happiness 2","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 Vision We put smiles on the faces of our stakeholders. MissionWe are the region’s most respected group creating and protecting wealth. 3","ANNUAANLNURAEL PREOPORRTT BANKERS AND FAINNDAFINNACNICAIALL Commercial Bank of Africa Limited STATSETAMTEEMNENTTSS P.O. Box 30437-00100 20201177 Nairobi CORPORATE CONSULTING ACTUARIES INFORMATION Giles T Waugh, FASSA, FIA DIRECTORS Independent Actuarial Consultant +27 11 646 0199/ +27 83 680 7990 R M Ashley* D M Ndonye REGISTERED OFFICE A K M Shah P J Shah Apollo Centre, S M Shah 07 Ring Road Parklands, Westlands R Schnarwiler** P.O. Box 30389 - 00100 J N Gitoho Tel: +254 (0) 20 364 1000 P M K Shah* Nairobi *British, **Swiss HUGHES BUILDING, COMPANY SECRETARY Kenyatta Avenue P H Shah P.O. Box 30389 - 00100 Certified Public Secretary (Kenya) Tel: +254 (0) 20 364 1042 P.O. Box 30094 - 00100, Nairobi Nairobi SENIOR MANAGEMENT APOLLO HOUSE Catherine Karimi - Chief Executive Officer Moi Avenue Daniel Mugo - Chief Finance Officer P.O. Box 81821 - 80100 Jane Watiki - Head of Operations Tel: +254 (0) 41 227506 Bernard Kinyanjui - Head of Corporate Business Mombasa Stephen Muiga - Business Development Manager - Alternative Channels James Njagi - Business Development Manager - Pensions Mark Mumo - Business Development Manager - Group Life Benedicto Makena - National Sales Manager AUDITOR PricewaterhouseCoopers Certified Public Accountants (Kenya) PwC Tower, Waiyaki Way, Chiromo Road P.O. Box 43969- 00100 Nairobi 4","AANNNNUAUL ARELPORRET PORT AANNDDFINFAINNCAIANL CIAL SSTTAATETMEEMNTES NTS 22001717GROUPSTRUCTURE APA Insurance (Uganda) (Property Management) 5","ANNUAL REPORT 2 3 AND FINANCIAL STATEMENTS 2017 BDOIRAERDCOTOF RS1456","ANNUAL REPORT AND FINANCIAL STATEMENTS 20176789 1. Ashok Shah - Director 2. SM Shah - Director 3. Richard Ashley - Chairman 4. James Gitoho - Director 5. Daniel Ndonye - Director 6. P J Shah - Director 7. Reto Schnarwiler- Director 8. Piyush Shah - Director 9. Pratul Shah - Company Secretary 7","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 MANAGEMENT TEAM 1 234 56 1. BERNARD KINYANJUI - Head of Corporate Business 2. JACKIE TONUI - Group Head of Corporate Communications 3. JULIANA NGULI - Group Head of Human Resources 4. JANE WATIKI - Head of Operations 5. JAMES NYAKOMITTA - Group Chief Information Officer 6. DANIEL MUGO - Chief Finance Officer8","ANNUAL REPORT AND FINANCIAL STATEMENTS 20177 9 8 12 1310 117. MARK MUMO - Business Development Manager - Group Life8. BENEDICTO MAKENA - National Sales Manager9. STEPHEN MUIGA - Business Development Manager - Alternative Channels10. CATHERINE KARIMI - Chief Executive Officer11. JUDITH BOGONKO – Group Head of Customer Service12. JAMES NJAGI - Business Development Manager - Pensions13. CHRIS NGALA – Group Head of Internal Audit 9","ANNUAANLNURAEL PREOPORRTT AND FAINNDAFINNACNICAIALL STATSETAMTEEMNENTTSS 20201177 CHAIRMAN’S In 2017 particularly the political environment regarding STATEMENT elections affected growth as a wait and see mode was set for local and foreign investors. Insurers also struggled to Richard M Ashley expand coverage among a large informal economy and Chairman income-sensitive population. Inflation stood at 7.98% for the year, an increase from 6.31%On behalf of the Board of Directors, I am pleased to in 2016. The Government’s upper projection of 7.5% was present the Company’s Annual Report and Financial passed due to the factors outlined above. The Government Statements for the year ended 31 December 2017. intervened on food inflation through application of price ceiling on maize flour when it averaged 13.5% with a high Economy & Business Environment Overview of 21.5 % in May 2017, but generally, overall inflation is still below the sub Saharan average which stands at 9.5 % and The International Monetary Fund has raised its estimate for the East African average at 9.9%. By the close of the year global economic growth in 2017 and 2018, citing stronger inflation dropped to 4.5% which was a positive move. expansion in the first half of the year in the Eurozone, The Kenyan shilling remained stable, depreciating by 0.65% Japan and some emerging markets. The IMF said the pickup in 2017 with the average exchange rate at KShs. 103.42, in activity that started in the second half of 2016 “gained compared to 101.49 in 2016. The average foreign exchange further momentum” in the first half of 2017. reserve stood at USD 7,657 million. The Monetary Policy On the domestic front, the World Bank downgraded Committee benchmark was maintained at an interest rate Kenya’s estimated GDP growth to 4.9% for 2017 from a of 10% and despite the drought and the elections, other 5.5% estimated at the beginning of the year. This is a 90 macroeconomic indicators remained stable. This has basis points drop from a 5.8% growth recorded in 2016. The assisted to anchor inflation within the Government target, expected deceleration in growth is attributed to declining sustain macroeconomic stability as well as stabilize the economic activity driven by poor weather in most parts of exchange rates. the country with the resultant drought adversely affecting The 91 Day Treasury bills averaged 8.4% in 2017 from 8.6% crops and livestock; low credit growth in the private in 2016. Banks’ average lending rates stood at 13.67 % sector following the enactment of the interest rate cap in and deposit rates at 7.46% due to interest rate capping. September 2016. Private sector growth declined from 4.1% in 2016 to 2.4%10 in 2017, mainly due to reduced credit in agriculture, trade, transport, finance & insurance and private households. The debt portfolio in Kenya grew by 19.4%, riding on a 23.9% growth in external debt, while domestic debt grew 15%. External debts accounted for at least 51.44% of the total debt while domestic debt was at 48.66%. In the external debt portfolio, multi-lateral debt accounted for 35.6%, bilateral debt at 33.6% and commercial banks at 29.8%. At the end of the year, T-bills accounted for 31.9% of the total domestic debt while T-Bonds accounted for 68.1 %. Banking institutions held the majority of the government debt at 54.6%, pension funds at 27.5%, parastatals at 6.9% and insurance companies at 6.4%. Kenya’s debt to GDP ratio increased from 42.1% five years ago to 56.4% in 2017. The Insurance sector has seen some mergers and acquisitions in addition to several global brands entering the market in recent years. This is definitely propelled by the industry potential in light of the paltry penetration levels. The Insurance Regulatory Authority (IRA) celebrated its 10th anniversary with widespread publicity aimed at educating the public on the necessity of insurance and their rights. We believe that for penetration levels to leapfrog, then, there is need for collaborated efforts with all the stakeholders and implant the idea through the curriculum. The IRA has also extended the compliance with Risk Based Capital requirements to June 2020 from earlier directives to comply by June 2018. This has become as a short term relief to many players as it gives room for shareholders to reorganise compliance before the due date. The implementation of the Risk Based Capital is expected to cure some of the highlighted industry and business risks through mergers and acquisitions.","CHAIRMAN’S STATEMENT (continued) AANNNNUAUL ARELPORRET PORT AANNDDFINFAINNCAIANL CIALEconomy & Business Environment Overview SSTTAATETMEEMNTES NTS(continued) 22001717Additionally, the Regulator has issued a number of other 2017 Performance Reviewoperational and management guideline to streamline theindustry towards better management and protection of the In 2017, we recorded gross premium income of KShs.stakeholders. Our board and management remain vigilant 907Million compared to KShs 725Million in 2016 for thetowards ensuring that the Company is always compliant with ordinary life and group life insurance lines registering anall the relevant guidelines and regulatory requirements. impressive growth of 25%. The total revenue including theOn the heels of the three insurance guidelines enacted in DAP contribution was KShs 1.492 Million (2016: KSh 1.2232017 on Capital Adequacy, Valuation of Technical Provisions, Million), translating to an overall 22% year on year growth.and Investments Management, IRA has introduced four The pension line recorded a 17% growth in contributionsnew regulations aimed at operationalizing some of the from KShs 498 Million in 2016 to KShs 585 Million.sections of the Insurance Act. These regulations are on The total comprehensive loss stood at KShs 26 Million, (2016:Micro insurance, Takaful, Bancassurance and Group Wide loss of KShs 83 Million) attributed to better investmentssupervisions and are currently being reviewed by the experience and tight cost controls during the year. Thestakeholders. total asset base grew by 18% to stand at KShs 4.68BillionWith more than 50 registered underwriters, the Kenyan at end of December 2017, up from 3.98 Billion in 2016.insurance market continues to be fraught with unhealthy Our deposit administration fund maintained a steady growthcompetition leading to undercutting, high levels of of 20% and surpassed the KSh 3B mark to stand at KShsfraudulent claims, fragmented approach to common 3.12 Billion at end of the year, up from KShs 2.60 Billion inindustry issues and inadequate capacity to underwrite 2016. In consultation with our Statutory Actuary, the Boardspecialised risks like oil & gas and some of the mega of Directors has approved a reversionary bonus of 4% on theinfrastructure projects “with profit individual life policies” and interest of 9.50%,The motor private class continues to erode the industry (2016: 7.00%) on deposit administration schemes andprofitability performance with recurring huge underwriting individual pension plans funds. This was primary occasionedlosses due to unhealthy pricing. The Association of Kenya better performance of investment income and availableInsurers has finally implemented the long awaited Integrated for sale investments during the year. The board continuesMotor Insurance Data System (IMIDS) that permits data to support management new initiatives geared towardssharing and collaboration. improving business efficiency and improving returns to all stakeholders and we believe that we are on the right trackDirector Appointment and directions. The Company continues to enjoy the benefits of our fullyAt the beginning of the year 2018, shareholders appointed integrated life management system that has enabled theMr. Piyush Shah as a member of the Board. Piyush joins the business to fully automate its operations. The key benefitsAPA family with wealth of experience and the board has derived from the new system include efficient and moreexpressed confidence in bringing value and diversity within effective service delivery to our clients and producersthe board. I therefore request the board members and through self-service client and agent portals. The systemother stakeholders to join me in welcoming Mr. Shah on is enabling us to fully exploit the opportunities presentedboard and looking forward to fruitful contributions. in the alternative distribution channels of bancassurance, mobile platforms and other digital strategies. Through this service differentiation initiative, we continuously benchmark our service delivery to the best practices worldwide which is bearing returns in form of increased business volume. We always put our customers first,that’s why the judges picked us first 11","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 CHAIRMAN’S STATEMENT (continued) 2017 performance review (continued) The implementation of IFRS9 requires insurance companies to make full provisions of receivables therefore affecting As a business we continue to put emphasis on best the bottom line/profitability of the companies. This calls for underwriting, claims settlement and management practices. insurance companies to review their credit policy in order to Our commitment and success in these initiatives were best comply with this regulation. demonstrated and acknowledged on fourth consecutive year However in 2018, with a wide array of innovative local by the Industry through the representative body AKI which insurance market leaders, the Kenyan insurance landscape awarded us the winner on Group Life Best Loss Ratio, and has the potential for a sizable expansion of domestic 2nd Runners Up Group Life Company of the Year Award for market penetration. The country also presents a solid base 2017. Additionally, and in line with our growth initiatives, for reaching other African markets, which bodes well for the business continue to improve in all lines and this was drawing further interest from investors. Kenya plays a role in acknowledged through an award of 2nd Runners Up - Most the African Insurance Organization (AIO) and the interaction Improved Company Award 2017. We will continue to champion should spur growth in the lager East African market and these best values within our business practices. beyond. With more focus on customer service as a key growth factor, 2018 should give a better outcome. Most insurance Outlook companies have in the last one or two years realized they need to have more focus on the different selling channels and The 2017 elections were concluded and national peace so most companies now have a Bancassurance department maintained. With political uncertainty now diminished and for example. This should lead to a more focused tailor a resumption of normal economic activities, we expect a made approach to innovation of products and subsequent better 2018. distribution. There has been a growing awareness that insurance cannot maintain the status quo with the rapid change of technology. Acknowledgement More and more underwriters have recently taken to digital marketing with the consciousness that millennials who are My appreciation to the policy holders, intermediaries and the majority cannot be served any other way. A number of our business partners for their support. I wish to thank the insurance companies have developed innovative products to management and staff for their commitment, loyalty and meet the demanding technological shift for the customers. dedication in driving the Company forward. Finally, I wish Digital innovation has therefore taken center stage and a to thank my fellow Directors and record my appreciation for number of products are now being distributed through mobile their continued support and considered advice. apps or on online portals.. We expect this trend to continue shaping the insurance business into the future, and hopefully this will help shade off its predominantly conservative image as it embraces change The introduction of the risk based capital adequacy supervision Richard M Ashley by the insurance regulator, as opposed to the traditional Chairman margin of solvency will continue to impact the insurance 15 March 2018 landscape. Different insurers can now hold different levels of capital depending on their business profiles. There have been shifts in the market with mergers and realignments as this comes on the backdrop of the requirement to clearly separate Long Term business and General Business.12","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017APA HOSICARE COVERGood health is a blessing. But for those times whenyour health fails you, we have APA Hosicare. It makessure you continue earning your daily wages in caseyou get hospitalised. With APA Hosicare, you canconcentrate on getting better and living a healthierhappier life.APA, Insuring Happiness 13","ANNUAANLNURAEL PREOPORRTT AND FAINNDAFINNACNICAIALL STATSETAMTEEMNENTTSS 20201177 CSTEAOT’SEMENT The regulator continues to support the industry in addressing the challenges facing it. This support has Catherine Karimi inspired confidence in the market. The fraud unit led by IRA Chief Executive Officer is a measure to address the fraud challenges. The regulator has also continued to offer consumer education and Agents Iam pleased to present the CEO’s report for APA Life training through the ESOP programmes conducted by IRA Assurance Ltd for the year ended 31 December 2017. in various counties throughout the year. These initiatives increases awareness and understanding of insurance that is Insurance Industry key to improved penetration. Recent changes in regulatory framework will continue to The Kenyan Insurance market continues to face numerous have an impact on the industry landscape going forward. challenges as well as changes in the bid to address the The introduction of the risk based capital adequacy challenges. Despite 2017 being a very economically supervision by the insurance regulator allow different challenging year, the insurance industry registered an insurers to hold different levels of capital depending on average growth of 6.6% in gross written premium with Life their risk profiles. Business registering a higher growth of 13.6% compared to The implementation of IFRS9, taking effect from January General Business growth of 2.5%. 2018, requires insurance companies to make full provisions14 of receivables and investments with risk elements. This will impact the bottom line (profitability) of companies and levels of their capital positions. The Economy The impact of the 2017 election in the second half of the year coupled with a global economic recession have brought about a financial and economic slump of a severity that has not been experienced since the 2007-2008 post- election violence. The World Bank scaled down the Kenya economy estimated GDP growth for 2017 from 5.5% projected at the beginning of the year to 4.9%, the insurance industry was also not immuned to this unfavorable trends blowing across the country. The Kenyan insurance industry which had grown by CAGR of 15% over the past 5 years saw its growth come down to 3% during the year. The drought like weather conditions in many parts of the country and the poor availability of credit from the banking sector coupled with the run up to and aftermath of a bitterly contested presidential election had its inevitable fall out on the economy. 2017 Business Performance Our company’s performance was mixed in this challenging environment. The key highlights are listed below. • Gross premium income was KShs 907M (2016: 725M) registering a positive growth of 25% of the previous year. • Profit for the year stood at negative KShs 26M (2016: Negative KSh83M) • Total Assets surpassed KSh 4B to stand at KShs 4.7B (2016: KShs3.9). • Managed funds (Deposit Administration fund) grew by 19.76% to close at Kshs 3.115B up from KShs 2.6B the previous year • Capital Adequacy Ratio was 106% (2016: 86%) • Solvency Ratio stood at 127% (2016: 109%)","AANNNNUAUL ARELPORRET PORT AANNDDFINFAINNCAIANL CIAL SSTTAATETMEEMNTES NTS 22001717CEO’S STATEMENT (continued) Trainings are conducted through our APA academy, external facilitators and the newly launched Swiss Re e-learning2017 Business Performance (continued) portal.We saw an improved profitability level coming from Corporate Social Responsibilitybetter costs management and efficient utilization ofavailable resources despite high costs on management and At APA we understand that we have a responsibility to ourdistribution of our young individual life business which is society and we have made Corporate Social Responsibilitylargely at its development stage. (CSR) an integral part of our business culture. To underlineThe pension fund grew as a result of increased new business our deep commitment to making a difference in people’sin this line. This growth is backed by the superior customer lives, we are guided by an existing policy and we commitservice to our customers and partners. to a substantial budgetary allocation each year to CSR initiatives. Our objective remains to support sustainableInitiatives projects that uplift the standards living for communities that we partner with for support.We continue to leverage on our new IT system to improveefficiency in our processes and offer superior services to Outlookour customers. With the system now fully stabilized it’seffectively supporting the growing individual life business. Having weathered the storms of 2017 successfully, toppedWe are also leveraging on the clients and intermediary off with a rapprochement between the two bitter politicalportals inbuilt in the system to scale up services and rivals the nation now looks forward with optimism tointeraction with our customers and agents. Going forward, 2018.we will launch a full-fledged digital strategy in 2018 focusedon enhancing customer experience which includes providing The government has loosened its purse strings andconvenience as a value in our insurance package. infrastructure spending is expected to receive a big boost.On the marketing front we have given an added emphasis Investors who had adopted a wait and watch policy haveto push retail products and tap this segment of the market started to pump in money in various projects in the privatewhich is where the growth potential for the future lies, the sector. The outlook of the Kenyan economy going forwardcorporate section having reached saturation. appears to be bullish for the near term. The government’sTo this end we have come up with products focusing on big 4 initiatives will not only give a fillip to the economy butindividual and family cover cross selling combined solutions also open up opportunities for the insurance sector in thefor life and general and targeting both micro and non-micro affordable housing and health care initiatives.markets. Through our newly developed micro life productdubbed ‘Kinga Dhabiti’ we are offering an array of life The insurance industry is going to be severely affected in theinsurance covers through a single policy and at a cost as medium term though not negatively, by two developments.low as KShs 20 per day. First implementation of risk based capital requirementWe have hosted an APA awards night in Nairobi and Mombasa which was expected to be implemented in 2018 but has nowto recognize and honour our top performing intermediaries been deferred to 2020. We were keenly looking forward toin various categories this has elicited a very positive this since it will not only put an end to the current levelsresponse. Going forward this will be a regular feature of our of reckless undercutting of premium rates but will alsoevent calendar and we intend to replicate this in Central, lead to mergers and acquisitions and open up a windowWestern and Eastern regions. of opportunity for us. Secondly the proposed adoption of IFRS 17 with effect from 1st January 2021 will bring inAchievements, Recognition and Awards radical changes from the current recognition of profits and reporting system.APA participated in the 2017 Annual Think Business InsuranceAwards whose objective is to encourage innovation and Appreciationexcellence in the Insurance sector by recognizing, awardingand celebrating exemplary performers and successes of The contributions of APA’s various stakeholders have ensuredthe sector. APA won eleven awards out of the eighteen that continued strong performance is achieved. These arecategories, scooping five overall winners’ positions, none other than our business partners, intermediaries andthree 1st runners up positions and three 2nd runners up customers. I would like to thank you for your continuedpositions. support and loyalty, which have been instrumental inAPA Life was feted as the best in claims settlement amongst reinforcing APA’s position as the financial services providerthe Life Insurance Companies. to reckon with in the Kenyan insurance market.In 2017, we also participated in the Association of KenyaInsurers Group Life Best Practice Awards in which APA Life I would like to appreciate with thanks the board ofwon three awards; scooped Winner in Best Loss Ratio Award directors for giving me the opportunity to lead this greatand 2nd runners up in both Group Life Company of the Year company. I also thank all our staff across the country whoAward and Most Improved Company Award. continue to show dedication and provide superior serviceIn a service industry like ours, a company is as good as its to our customers. I would also like to acknowledge withpeople. We at APA firmly adhere to this philosophy and to appreciation my colleagues in the management and thethis end our company makes a considerable investment Board directors for their diligence, guidance and supportevery year on training and development of our staff. that has ensured that we achieved great results during the year. Catherine Karimi 15 Chief Executive Officer 15 March 2018","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 CORPORATE GOVERNANCE STATEMENT FOR THE YEAR ENDED 31 DECEMBER 2017 Introduction: Good corporate governance is key to the integrity of corporations, financial institutions and markets and is central to the health of our economies and their stability. Corporate governance plays a leading role in determining how corporations and their boards and management are directed, controlled and held to account. Corporate governance therefore encompasses the systems, practices and procedures by which an individual corporation regulates itself in order to remain competitive, ethical, sustainable and fair. The board of APA Life Assurance Limited follows principles of openness, integrity and accountability in its stewardship of the Company’s affairs. It recognizes the developing nature of corporate governance and assesses the Company’s compliance with generally accepted corporate governance practice on a regular basis. The role of the board is to ensure compliance by focusing on and providing the Company’s overall strategic direction and policy-making as well as performance review through accountability and ensuring appropriate monitoring and supervision. The board is also responsible for the overall system of internal control and for reviewing its effectiveness. The controls are designed to safeguard the Company’s assets and also ensure the reliability of financial information. A senior management team, comprising directors and senior managers meet regularly to consider issues of operational and strategic importance to the Company. Below are the key features of the existing corporate governance practices within APA Life Assurance Limited: 1 Board of directors The board of directors consists of seven non-executive directors of whom three directors are independent. All of the directors have been appointed in accordance with the provisions of the Insurance Act and the Corporate Governance Guidelines issued by the Insurance Regulatory Authority. The Chairman of the board is an independent non-executive director. The Board is responsible for setting the direction of the Company through the establishment of strategic objectives, key policies and the approval of budgets. It monitors the implementation of strategies and policies through a structured approach to reporting by executive management and consequent accountability. The directors are actively involved in and bring strong independent judgment on board deliberations and discussions. These directors have a wide range of knowledge and experience of local and international markets that is applied to the formulation of strategic objectives and decision making. All directors have access to the advice and services of the company secretary who also sits in every committee and board meetings and are entitled to obtain independent professional advice on Company affairs at the Company’s expense. 2 Committees of the Board The Board has constituted various Board Committees. The board and committees draws on the expertise of consultants, experts and service providers as may be required from time to time. Each Board Committee has a Charter which contains provisions relating to their powers, membership and duties. The Board Committees are as follows: • Investment Committee • Audit & Risk Committee • Information Communication Technology Committee and; • Remuneration Committee16","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017CORPORATEGOVERNANCE STATEMENT (continued)FOR THE YEAR ENDED 31 DECEMBER 2017 (continued)3 Internal controlThe Company has implemented and maintains internal controls designed to provide reasonable assurance as to the integrityand reliability of the financial statements and to adequately safeguard and maintain accountability of the Company’s assets.Such controls are based on established policies and procedures and are implemented by trained personnel with appropriatesegregation of duties. The effectiveness of the system of internal controls is monitored regularly through operationalmeetings.4 Related party transactionsThe related party transactions with the Company during the year ended 31 December 2017 are detailed under note 31 ofthe annual report and financial statements. The remuneration for directors consists of fees and sitting allowances for theirservices in connection with the committee and board meetings.5 Social and environmental responsibilitiesThe board is conscious of the Company’s social and environmental responsibilities. Particular attention is given to projectswith a long term positive impact to the society and the environment. These include provision of clean drinking water andsponsorship of children education. The Company encourages staff to participate and actively support their various causes.6 Going concernThe directors have made an assessment of the Company’s ability to continue as a going concern and are satisfied that theCompany has the resources to continue in business for the foreseeable future. Therefore the financial statements continueto be prepared on the going concern basis.Richard Ashley Ashok ShahChairman Director 15 March 2018 15 March 2018 17","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 DIRECTORS’ REPORT FOR THE YEAR ENDED 31 DECEMBER 2017 The directors submit their report together with the audited financial statements for the year ended 31 December 2017, which disclose the state of affairs of APA Life Assurance Limited (the “Company”). Business review The principal activity of the Company is the transaction of long term assurance business. Results Long-term Shareholders’ 2017 2016 business funds Total Total (Loss) / profit before income tax Shs’000 Shs’000 Shs’000 Shs’000   (12,990) (86,505) 26,803 (59,702) Income tax credit /(expense) (6,643) - (6,643) (2,180) (Loss) / profit for the year (93,148) 26,803 (66,345) (15,170) Other comprehensive income/ (loss) 36,888 3,307 40,195 (67,482) Total comprehensive (loss) /income (56,260) 30,110 (26,150) (82,652) Dividend The net loss for the year amounting to Kshs 26,150,000 (2016: Shs 82,652,000) has been deducted from retained earnings. The directors do not recommend payment of dividends (2016: Nil). Directors The directors who held office during the year and to the date of this report are set out on page 4. Disclosure to auditors The directors confirm that with respect to each director at the time of approval of this report: there was, as far as each director is aware, no relevant audit information of which the Company’s auditor is unaware; and each director had taken all steps that ought to have been taken as a director so as to be aware of any relevant audit information and to establish that the Company’s auditor is aware of that information. Terms of appointment of auditors PricewaterhouseCoopers continue in office in accordance with the Company’s Articles of Association and Section 719 of the Kenyan Companies Act, 2015. The directors monitor the effectiveness, objectivity and independence of the auditor. This responsibility in- cludes the approval of the audit engagement contract and the associated fees on behalf of the shareholders. By order of the board Company Secretary 15th March 201818","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017STATEMENT OF DIRECTORS’RESPONSIBILITYFOR THE YEAR ENDED 31 DECEMBER 2017The Kenyan Companies Act 2015 requires the directors to prepare financial statements for each financial year which givea true and fair view of the financial position of the Company at the end of the financial year and its profit or loss for theyear then ended. The directors are responsible for ensuring that the Company keeps proper accounting records that aresufficient to show and explain the transactions of the Company; disclose with reasonable accuracy at any time the finan-cial position of the Company; and that enables them to prepare financial statements of the Company that comply with pre-scribed financial reporting standards and the requirements of the Kenyan Companies Act 2015. They are also responsiblefor safeguarding the assets of the Company and for taking reasonable steps for the prevention and detection of fraud andother irregularities.The directors accept responsibility for the preparation and presentation of these financial statements in accordance withInternational Financial Reporting Standards and in the manner required by the Kenyan Companies Act 2015. They alsoaccept responsibility for:i. Designing, implementing and maintaining internal control as they determine necessary to enable the preparation of financial statements that are free from material misstatements, whether due to fraud or error;ii. Selecting suitable accounting policies and then apply them consistently; andiii. Making judgements and accounting estimates that are reasonable in the circumstancesIn preparing the financial statements, the directors have assessed the Company’s ability to continue as a going concernand disclosed, as applicable, matters relating to the use of going concern basis of preparation of the financial statements.Nothing has come to the attention of the directors to indicate that the Company will not remain a going concern for atleast the next twelve months from the date of this statement.The directors acknowledge that the independent audit of the financial statements does not relieve them of theirresponsibility.Approved by the Board of Directors 15 March 2018 and signed on its behalf by:Daniel Ndonye Ashok ShahDirector Director 19","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 REPORT OF THE CONSULTING ACTUARY FOR THE YEAR ENDED 31 DECEMBER 2017 I have conducted an actuarial valuation of the insurer’s insurance liabilities as at 31 December 2017. The valuation was conducted in accordance with generally accepted actuarial principles and in accordance with the requirements of the Insurance Act Cap 487 of the Laws of Kenya. Those principles require that prudent principles for future outgo under contracts, generally based upon the assumptions that current conditions will continue. Provision is therefore not made for all possible contingencies. In completing the actuarial valuation, I have relied upon the audited financial statements of the Company. In my opinion, the insurer’s insurance liabilities reserves of the Company were adequate as at 31 December 2017. Giles T Waugh, FASSA, FIA Independent Actuarial Consultant 15 March 201820","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017INDEPENDENT AUDITOR’S REPORT TO THESHAREHOLDERS OF APA LIFE ASSURANCE LIMITEDFOR THE YEAR ENDED 31 DECEMBER 2017Report on audit of the financial statementsOpinionWe have audited the accompanying financial statements of APA Life Assurance Limited (the “Company”), set out on pages 32to 71 which comprise the statement of financial position as at 31 December 2017, the statement of comprehensive income,statement of changes in equity and statement of cash flows for the year then ended, and a summary of significant accountingpolicies and other explanatory notes.In our opinion, the financial statements give a true and fair view of the financial position of APA Life Assurance Limited at 31December 2017, and of its financial performance and cash flows for the year then ended in accordance with InternationalFinancial Reporting Standards and the requirements of the Kenyan Companies Act, 2015.Basis for opinionWe conducted our audit in accordance with International Standards on Auditing (ISAs). Our responsibilities under thosestandards are further described in the Auditor’s responsibilities for the audit of the financial statements section of ourreport.We are independent of the Company in accordance with the International Ethics Standards Board for Accountants’ Code ofEthics for Professional Accountants (IESBA Code) together with the ethical requirements that are relevant to our audit of thefinancial statements in Kenya, and we have fulfilled our ethical responsibilities in accordance with these requirements andthe IESBA Code.We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.Key audit mattersKey audit matters are those matters that, in our professional judgment, were of most significance in our audit of the financialstatements of the current period. These matters were addressed in the context of our audit of the Company financialstatements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters. 21","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 INDEPENDENT AUDITOR’S REPORT TO THE SHAREHOLDERS OF APA LIFE ASSURANCE LIMITED FOR THE YEAR ENDED 31 DECEMBER 2017 (continued) Key audit matter How our audit addressed the key audit matter Valuation of policy holder liabilities The estimation of long term policy holder liabilities was con- Our testing approach included the following proce- sidered to be a matter of most significance to the audit as: dures with the assistance of our internal actuarial specialists: Significant judgement is involved in determining the liability Validating the accuracy of the data used by the actu- because of the inherent uncertainty of future liabilities. ary by tracing the policyholder valuation input data, such as premiums, claims and expense data used in the valuation model back to information contained in the administration and accounting systems. Certain assumptions are made in the estimation of this lia- Considering the methodology and assumptions used bility including mortality rates, expenses, interest rate, and by the appointed actuary to compute the policy hold- lapses. Qualitative judgment is used to assess the extent to er liabilities and assessing the valuation methods used which past trends may not apply in future, (for example to against generally accepted actuarial practice and the reflect one-off occurrences, changes in external or market Insurance Regulatory Authority (IRA) guidelines on factors as well as internal factors such as portfolio mix, policy valuation of technical liabilities. conditions and claims underwriting) in order to arrive at the estimated actuarial liability that presents the likely outcome Comparing that the policy holder liabilities reported from the range of possible outcomes in the financial statements were consistent with the results of the independent actuarial valuation. Other information The directors are responsible for the other information. The other information comprises the information included in the annual report but does not include the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and we do not express any form of assurance conclusion thereon. In connection with our audit of the financial statements, our responsibility is to read the other information identified above and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit, or otherwise appears to be materially misstated. If, based on the work we have performed on the other information, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Responsibility of the directors for the financial statements The directors are responsible for the preparation and fair presentation of the financial statements in accordance with International Financial Reporting Standards and the requirements of the Kenyan Companies Act, 2015 and for such in- ternal control as the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the directors are responsible for assessing the Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of account- ing unless the directors either intend to liquidate the Company or to cease operations, or have no realistic alternative but to do so.22","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017INDEPENDENT AUDITOR’S REPORT TO THESHAREHOLDERS OF APA LIFE ASSURANCE LIMITEDFOR THE YEAR ENDED 31 DECEMBER 2017 (continued)Auditor’s responsibilities for the audit of the financial statementsOur objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from materialmisstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assuranceis a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs will always detect a ma-terial misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individuallyor in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis ofthese financial statements.As part of an audit in accordance with ISAs, we exercise professional judgement and maintain professional scepticismthroughout the audit. We also: Identify and assess the risks of material misstatement of the financial statements, whetherdue to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is suf-ficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting fromfraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresen-tations, or the override of internal control.Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate inthe circumstances, but not for the purpose of expressing an opinion on the effectiveness of the internal control.Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclo-sures made by the directors. Conclude on the appropriateness of the directors’ use of the going concern basis of accountingand, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that maycast significant doubt on the ability to continue as a going concern. If we conclude that a material uncertainty exists, weare required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such dis-closures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date ofour auditor’s report. However, future events or conditions may cause the Company to cease to continue as a going concern.Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whetherthe financial statements represent the underlying transactions and events in a manner that achieves fair presentation.We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and signifi-cant audit findings, including any significant deficiencies in internal control that we identify during our audit.From the matters communicated with the directors, we determine those matters that were of most significance in the auditof the financial statements of the current period and are therefore the key audit matters. We describe these matters in ourauditor’s report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circum-stances, we determine that a matter should not be communicated in our report because the adverse consequences of doingso would reasonably be expected to outweigh the public interest benefits of such communication.Report on other matters prescribed by the Kenyan Companies Act, 2015In our opinion the information given in the report of the directors on page 18 is consistent with the financial statements. Theengagement partner responsible for the audit resulting in this independent auditor’s report is CPA Richard Njoroge – Practis-ing Certificate No. 1244.Certified Public AccountantsNairobi15 March 2018 23","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 APA Life Term Assurance Life is your most valuable asset. With APA Life Term security for loans. This means that it allows you invest in what makes you happy so you can create a better life for you and your loves ones. APA, Insuring Happiness24","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017Akiba HalisiFinancial security is one of the things we all wishfor. It makes us happy to know that our money is inorder. When you save for tomorrow, you are keepingyou and your loved ones' futures safe.APA, Insuring Happiness 25","ANNUAL REPORT AND FINANCIAL STATEMENTS 201726","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017ACTS OF KINDNESSBRING HAPPINESSThere is no life without water. The fact is only 3% of the earth’s water is fresh andmore than 1.1 billion people lack access to clean water. This is the reasonAPA takes water conservation very seriously. We have built several dams all overKenya to help the local communities improve their quality of life and happiness. 27","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 CREOSRPPOONRSAITBEILSITOYCIAL Ashok Shah - Apollo Group CEO pumping water from one of the finished wells. Overview The group’s corporate social responsibility programs focus on four key pillars: At APA APOLLO we understand that we have a responsibility 1. Sustainable clean water supply to communities to our society and we have made Corporate Social 2. Empowering the youth Responsibility (CSR) an integral part of our business culture. 3. Education and health activities To underline our deep commitment to making a difference 4. Environment conservation. in people’s lives, we are guided by an existing policy and we commit to a reasonable budgetary allocation each year Water conservation to CSR initiatives. We play a role in connecting people with each other, with APA Apollo Foundation is the umbrella Trust that is funded by other communities and key community services. The APA/Apollo Group and contributes towards the construction operation of our services touches on all members of the of sand dams. The Trust has been in existence since 2006 community with the potential to impact positively on their and has constructed 17 sand dams in arid and semi-arid quality of life. We also operate from a significant number areas of Kenya (Machakos, Makueni and Kajiado). of properties and have responsibility to those living and The strategic goal is to enhance food security for all in working nearby as well as being a significant employer; society by providing communities in semi-arid areas, directly employing over 400 staff. accessibility to reliable water supply. This is achieved by Our relationships with the local communities we serve are the construction of sand dams on dry river beds to harness therefore very important to us and are an essential part in the water that only flows during rainy seasons. The water is the growth of our business. When developing our products retained in the sand that is deposited behind the dam. An and processes, we have a role to play in improving services artisan well with a hand pump is provided for easy access for the community as a whole and not just our individual by the community. The natural filtration through the sand customers. gives clean drinking water that is used both for agriculture Our objective remains to support sustainable projects that and household. uplift the standards of communities that we partner with for support.28","CORPORATE SOCIAL RESPONSIBILITY ANNUAL REPORT(continued) AND FINANCIAL STATEMENTS 2017 The RYSA football team participates in the Nairobi County league which is under the Football Kenya Federation. Overall the team is in sixth place in a league of 13 teams. In addition, APA organizes tournaments for the team in order to boost and continue to nurture the soccer talents and positively engage the youth in Mji wa Huruma and Githongoro villages.Staff at a treeplanting exerciseWith over 5,500 households that required water, the Environment conservationcommunities partnered with APA staff members and theUtooni Development Organization; a non-government Our commitment to protecting and conserving theorganisation that specializes in the construction of sand environment is core to our business and it is our objectivedams and built the three dams that will support these to plant and maintain at least 1,500 trees every year. Inhouseholds in the long term. partnership with Egerton University, we have created theSome of the key objectives that this project has met Ngongogeri Park and every year we plant 1,500 seedlingsinclude: with our staff and Egerton students. We are also key• Enhancing water security for all in the society partners and sponsors in the annual ‘Run for Mau’ marathon• Increasing accessibility to clean water whose main objective is to conserve the mau forest.• Increase in food supply Through the APA Apollo Foundation sand dam projects, we• Reducing commuting for long distance to fetch water for ask the benefiting communities to plant trees along the river beds to help curb soil erosion, provide food as well women and the children as beautifying the landscape. A minimum of 10 trees are• Ensuring that the community at large is able to participate allocated for planting and maintenance to each household that benefits from the sand dam. in other income generating activities as long hours spent We have also partnered with “Friends of Karura” and in fetching water have been reduced “Greenline Project” to plant trees in both the Karura forest and Nairobi National park in an effort to curb urbanYouth initiative programmes encroachement.(i) APA / APOLLO bursary fund Environment conservation has also been embraced at departmental level by the APA staff through the annualThe APA bursary scheme was created to educate the top departmental CSR activities.achieving boy and girl from Cheleta Primary School andhailing from Githongoro slums in the outskirts of Runda. Mina Shah - presenting a cheque toThe bursary fund is currently in its 11th year and has 12 Vice Chancellor of Egerton Universitystudents in the bursary program whilst 14 have benefitedover the years. 29Cheleta School’s overall performance has greatly improvedsince the bursary program was introduced with the meanscore rising to above 50%. This is due to competitionamongst the pupils. The bursary caters for the secondaryeducation tuition, necessary personal effects and also thenon funded university tuition.(ii) Recreation through sportsAPA promotes sporting activities by supporting the RundaYouth Sports Association (RYSA) football team. Thesponsorship includes the fees for RYSA to participate invarious leagues and provides the football kits, for logisticsand team allowances.","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 APA IMARIKA Life is full of precious moments that once gone, can never be relived. This is why you shouldn’t let your search for money get in the way. With APA Imarika, you can save towards specific goals so you can have more time to experience those precious moments. APA, Insuring Happiness30","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017APA PUMZISHAThe loss of a loved one is hard enoughwithout having to worry about funeralexpenses. The APA Pumzisha cover willtake care of all funeral expenses, allowingyour loved ones to grieve in peace.APA, Insuring Happiness 31","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017STATEMENT OFCOMPREHENSIVE INCOMEFOR THE YEAR ENDED 31 DECEMBER 2017 Notes Long term Shareholders’ 2017 2016 business funds Total Total Shs’000 Shs’000 Shs’000 Shs’000INCOME 3 907,579 - 907,579 725,263Gross premium income earned (548,176) - (548,176) (386,487)Reinsurance premium cededNet earned premium 359,403 - 359,403 338,776Investment income 4 376,449 37,543 413,992 310,222Commissions earned 113,745 - 113,745 76,542Total income 849,597 37,543 887,140 725,540OUTGO 5 (568,720) - (568,720) (376,333)Claims and policyholders’ benefits 6 (223,025) (10,740) (233,765) (235,189)Operating and other expenses (144,357) (127,008)Commissions payable (144,357) -Total claims and expenses (936,102) (10,740) (946,842) (738,530)Profit / (loss) before income tax (86,505) 26,803 (59,702) (12,990)Income tax credit /(expense) 8(a) (6,643) - (6,643) (2,180)Profit / (loss) for the year (93,148) 26,803 (66,345) (15,170)OTHER COMPREHENSIVE INCOME; NET OF TAXItems that may be reclassified subsequently to 12 23,919 9 23,928 (48,510)profit or loss: 13 - - - (11,744)-fair value gain /(loss) from quoted equities 17(b) 3,298-fair value gain /(loss) on unquoted equities 12,969 16,267 (7,228)-fair value gain /(loss) on government securitiesTotal other comprehensive income (loss) for the year 36,888 3,307 40,195 (67,482)Total comprehensive (loss) /income (56,260) 30,110 (26,150) (82,652)Appropriated as follows: - 3,307 3,307 (5,701)-To revaluation reserves - 26,803 26,803 24,259-To retained earnings (56,260) (56,260) (101,210)-To statutory reserves - (56,260) (26,150) (82,652)Total comprehensive income 30,110 The notes on pages 36 to 71 form an integral part of these financial statements32","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017STATEMENT OFFINANCIAL POSITIONAS AT 31 DECEMBER 2017ASSETS Notes 2017 2016Intangible asset Shs’000 Shs’000Motor vehicle and equipment 10Investment properties 9 10,367  Quoted equity investments - available for sale 11 13,176 15,550Unquoted equity investments 12 273,000 14,361Life policy loans 13 195,119 313,000Investment in unit trusts 349,411Reinsurers’ share of insurance liabilities 14 8,970Receivables arising from direct insurance arrangements 15 2,240 8,970Current income tax 15,729 2,055Other receivables 8(b) 124,546 15,209Government securities - held to maturity 16 75,358 73,493 17(a) 13,690 49,888 - available for sale 17(b) 44,450 13,179Commercial paper and corporate bonds 18 2,618,122 44,380Deposits with financial institutions 19 658,058 1,669,838Cash and bank balances 185,116 733,221Total assets 20 423,327 145,459 21,492 448,090EQUITY AND RESERVES 21 4,682,760 83,313Share capital 3,979,417Investment revaluation reserve 22Retained earnings 550,000 450,000Total shareholders’ funds 7,412 4,105Statutory reserve (134,466) (89,450)Total shareholders’ funds and statutory reserves 422,946 364,655 23,399 7,840 446,345 372,495LIABILITIES 23 984,800 862,532Insurance contract liabilitiesPayables under deposit administration contracts 25 3,115,339 2,601,453Payables arising from reinsurance arrangementsOther payables 22,297 51,437Deferred income taxTotal liabilities 26 103,952 88,116Total equity and liabilities 27 10,027 3,384 4,236,415 3,606,922 4,682,760 3,979,417The financial statements on pages 32 to 71 were approved and authorised for issue by the board of directors on15 March 2018 and were signed on its behalf by:Daniel Ndonye Ashok ShahDirector Director The notes on pages 36 to 71 form an integral part of these financial statements 33","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 31 DECEMBER 2017 Invest- Total Share- ment Re- Total holder and Share valuations Retained Proposed Sharehold- Statutory statutory capital earnings dividends ers’ funds reserves reserve Shs’000 Shs’000 Shs’000 Shs’000 Shs’000 Shs’000 Shs’000 Balance as at 450,000 9,806 (23,709) - 436,097  19,050 455,147  1 January 2016 - Total comprehensive in- (5,701) 24,259 - 18,558 (101,210) (82,652) come for the year    Transfer from shareholders - - (90,000) - (90,000) 90,000 - to long-term business               Balance as at 31 450,000 4,105 (89,450) December 2016 - 364,655 7,840 372,495 Balance as at 450,000 4,105 (89,450) - 364,655 7,840 372,495 1 January 2017 Issue of new shares 100,000 - - - 100,000 - 100,000 Total comprehensive in- - 3,307 26,803 come for the year - 30,110 (56,260) (26,150) Transfer from shareholders - - (71,819) - (71,819) 71,819 - to long-term business Balance as at 31 550,000 7,412 (134,466) -  422,946 23,399 446,345 December 2017 The notes on pages 36 to 71 form an integral part of these financial statements34","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017STATEMENT OF Notes 2017 2016CASH FLOWS 28 (a) Shs’000 Shs’000FOR THE YEAR ENDED 31 DECEMBER 2017 4     8 (b) 109,071 189,178 Cash flows from operating activities 367,448 277,838 Cash generated from operations   (1,513) Interest received (511) Tax paid 9 465,503 476,008 Net cash inflow from operating activities 11 12 (4,371) (4,414) Cash flows from investing activities 465 - Purchase of equipment   Proceeds from disposal of fixed assets 20 253,983 250,842 Proceeds from disposal of quoted shares 47,000 - Proceeds from disposal of investment property   Purchase of quoted shares (75,969) (31,366) Net investment in unit trusts   (520) 17,531 Net policy loans recovered/(advanced) 28 (b) (185) 376 Net investment in corporate bonds 4,470 Net investment in government securities (39,657) (843,338) (1,147,900) Net cash outflow from investing activities (662,592) (910,461) Cash flows from financing activities Issue of new shares 100,000 - 100,000 - Net cash inflow from financing activities (86,584) (444,958) Decrease in cash and cash equivalents 531,403 976,361 (86,584) (444,958) Movement in cash and cash equivalents : At start of year 444,819 531,403 Decrease during the year   At end of yearThe notes on pages 36 to 71 form an integral part of these financial statements 35","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 ACCOUNTING POLICIES 1 Summary of significant accounting policies The principal accounting policies adopted in the preparation of these financial statements are set out below: (a) Basis of preparation The financial statements of APA Life Assurance Limited have been prepared in accordance with International Financial Reporting Standards (IFRS) and IFRS Interpretations Committee (IFRS IC) applicable to companies reporting under IFRS. The financial statements have been prepared under the historical cost convention, except for investment properties, investments in unit trusts and available-for-sale financial assets which have been measured at fair value. The preparation of financial statements in conformity with IFRS requires the use of certain critical accounting estimates. It also requires management to exercise its judgment in the process of applying the Company’s accounting policies. The areas involving a higher degree of judgment or complexity, or areas where assumptions and estimates are significant to the financial statements are disclosed in note 1 (t). (b) Changes in accounting policy and disclosures i) New and amended standards adopted by the Company The following standards and amendments have been applied by the Company for the first time for the financial year beginning 1 January 2017: Amendments to IAS 7; Effective 1 January 2017, entities will be required to explain changes in their liabilities arising from financing activities. This includes changes arising from cash flows (e.g. drawdowns and repayments of borrow- ings) and on cash changes such as acquisitions, disposals, accretion of interest and unrealized exchange differences. Changes in financial assets must be included in this disclosure if the cash flows were, or will be included in cash flows from financing activities. This could be the case, for example, for assets that hedge liabilities arising from financing liabilities. Entities may include changes in other items as part of this disclosure, for example, by providing a net debt reconciliation. However, in this case the changes in other items must be disclosed separately from the changes in li- abilities arising from financing activities. The information may be disclosed in tabular format as a reconciliation from opening and closing balances, but a specific format is not mandated. Amendments to IAS 12: Income taxes, Recognition of deferred tax assets for unrealised losses – effective 1 January 2017. The amendment was issued to clarify the requirements for recognising deferred tax assets on unrealised losses. The amendment clarifies the accounting for deferred tax where an asset is measured at fair value and that fair value is below the asset’s tax base. It also clarifies certain other aspects of accounting for deferred tax assets. The amendment clarifies the existing guidance under IAS 12. It does not change the underlying principles for the recognition of deferred tax assets. The adoption of these amendments did not have any material impact on the current period or any prior period and is not likely to affect future periods. (ii) New standards and interpretations issued but not yet effective for 31 December 2017 year-end The Company has not applied the following new and revised standards and interpretations that have been published but are not yet effective for the year beginning 1 January 2017. • IFRS 9 Financial Instruments (issued in July 2014) – This standard will replace IAS 39 (and all the previous versions of IFRS 9) effective for annual periods beginning on or after 1 January 2018. It contains requirements for the classification and measurement of financial assets and financial liabilities, impairment, hedge accounting and derecognition: • IFRS 9 requires all recognised financial assets to be subsequently measured at amortised cost or fair value (through profit or loss or through other comprehensive income), depending on their classification by reference to the business model within which they are held and their contractual cash flow characteristics.36","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017ACCOUNTINGPOLICIES (continued) 1. Summary of significant accounting policies (continued) b) Changes in accounting policy and disclosures (continued) (ii) New standards and interpretations issued but not yet effective for 31 December 2017 year-end (continued) • For financial liabilities, the most significant effect of IFRS 9 relates to cases where the fair value option is taken: the amount of change in fair value of a financial liability designated as at fair value through profit or loss that is attrib- utable to changes in the credit risk of that liability is recognised in other comprehensive income (rather than in profit or loss), unless this creates an accounting mismatch. • For the impairment of financial assets, IFRS 9 introduces an “expected credit loss” model based on the concept of pro- viding for expected losses at inception of a contract; it will no longer be necessary for there to be objective evidence of impairment before a credit loss is recognised. • For hedge accounting, IFRS 9 introduces a substantial overhaul allowing financial statements to better reflect how risk management activities are undertaken when hedging financial and non¬financial risk exposures. • The derecognition provisions are carried over almost unchanged from IAS 39. APA Life Assurance Limited has done the assessment of IFRS 9’s full impact and expect the following impact on imple- mentation: The standard will affect the classification and measurement of financial assets held as 1 January 2018 as follows: • Equity investments - the Company holds quoted and unquoted equities as available for sale through other comprehen- sive income. The intention is to continue to be measured at Fair value though other comprehensive income (FVTOCI). • Government Securities classified as available-for-sale investments carried at fair value are held with a business model whose objective is to collect contractual cash flows and selling the instruments in the open market. The directors intention is to continue measuring these instruments at FVTOCI upon the application of IFRS 9, • Government securities, Commercial Paper Corporate Bonds and Life policy loans are held to maturity with a business model whose objective is to collect contractual cash flows by sole payments of principal and interest. The intention is to measure these at amortised cost under IFRS 9. • Receivables arising out of direct insurance and reinsurance arrangements will continued to be measured at FVTPL un- der IFRS 9. Financial assets measured at amortized cost under IFRS 9 will be subject to the impairment provision of IFRS 9. The Company will apply the simplified approach to recognize lifetime expected credit losses for its receivables aris- ing out of direct and reinsurance arrangements and Life policy loans. Government Securities, Deposits with financial institutions and Commercial papers and corporate bonds are considered to have low credit risk and hence expect to recognize 12-month expected credit losses for these items. The Company will apply the new rules retrospectively from 1 January 2018. Comparatives for 2017 will not be restated, the impact of the implementation will be adjusted in the opening retained earnings. Initial assessment shows that im- pact of impairment charges will be between 4% and 8% of the total value of closing retained earnings as of 31 December 2017. • Amendments to IFRS 4 Insurance Contracts (issued in September 2016) - The amendments, applicable to annual peri- ods beginning on or after 1 January 2018, include a temporary exemption from IFRS 9 for insurers that meet specified criteria and an option for insurers to apply the overlay approach to designated financial assets. • IFRS 17 Insurance Contracts (issued in May 2017) - establishes principles for the recognition, measurement, presenta- tion and disclosure of insurance contracts issued. It also requires similar principles to be applied to reinsurance con- tracts held and investment contracts with discretionary participation features issued. The objective is to ensure that entities provide relevant information in a way that faithfully represents those contracts • IFRS 16 Leases (issued in January 2016) - The new standard, effective for annual periods beginning on or after 1 Janu- ary 2019, introduces a new lessee accounting model, and will require a lessee to recognise assets and liabilities for all leases with a term of more than 12 months, unless the underlying asset is of low value. A lessee will be required to 37","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 ACCOUNTING POLICIES (continued) 1. Summary of significant accounting policies (continued) (b) changes in accounting policy and disclosures (continued) (ii) New standards and interpretations issued but not yet effective for 31 December 2017 year-end (continued) recognise a right-of-use asset representing its right to use the underlying leased asset and a lease liability representing its obligation to make lease payments. • IFRS 15 Revenue from Contracts with Customers (issued in May 2014) - The new standard, effective for annual periods beginning on or after 1 January 2018, replaces IAS 11, IAS 18 and their interpretations (SIC-31 and IFRIC 13, 15 and 18). It establishes a single and comprehensive framework for revenue recognition to apply consistently across transactions, industries and capital markets, with a core principle (based on a five-step model to be applied to all contracts with customers), enhanced disclosures, and new or improved guidance. • IFRS 15, ‘Revenue from contracts with customers’ deals with revenue recognition and establishes principles for report- ing useful information to users of financial statements about the nature, amount, timing and uncertainty of revenue and cash flows arising from an entity’s contracts with customers. Revenue is recognised when a customer obtains control of a good or service and thus can direct the use and obtain the benefits from the good or service. The standard replaces IAS 18 ‘Revenue’ and IAS 11 ‘Construction contracts’ and related interpretations. The standard is effective for annual periods beginning on or after 1 January 2018 and earlier application is permitted. The Company’s main activity is insurance (underwriting individual life and super annuation) business. Insurance contracts are excluded from the scope of IFRS 15. Consequently, the impact of IFRS 15 to the Company will not be significant.   • Amendment to IFRS 1 (Annual Improvements to IFRSs 2014–2016 Cycle, issued in December 2016) - The amendment, applicable to annual periods beginning on or after 1 January 2018, deletes certain short-term exemptions and removes certain reliefs for first-time adopters. • Amendments to IAS 40 titled Transfers of Investment Property (issued in December 2016) – The amendments, applicable to annual periods beginning on or after 1 January 2018, clarify that transfers to or from investment property should be made when, and only when, there is evidence that a change in use of property has occurred. The Directors do not plan to apply any of the above until they become effective. Based on their assessment of the po- tential impact of application of the above, with the exception of IFRS 9, IFRS 16 and IFRS 17, they do not expect that there will be a significant impact on the Company’s financial statements. There are no other standards that are not yet effective that would be expected to have a material impact on the entity in the current or future reporting periods and on near future transactions There are no other IFRSs or IFRIC interpretations that are not yet effective that would be expected to have a material impact on the Company. (c) Revenue recognition For long term insurance business, premiums are recognised as revenue when they become payable by the policyholder. For single premium business, revenue is recognised on the date on which the policy is effective. Premiums are shown before deduction of commission. Commissions receivable are recognised as income in the period in which they are earned. Interest income is recognised on a time proportion basis that takes into account the effective yield on the asset. Dividends receivable are recognised as income in the period in which the right to receive payment is established. Rental income from operating leases is recognised on a straight line basis over the term of the lease.38","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017ACCOUNTINGPOLICIES (continued)1. Summary of significant accounting policies (continued)(d) Claims incurred Claims and policyholders’ benefits payable comprise claims paid in the year and changes in the provision for insurance contract liabilities. Claims are recorded as an expense when they are incurred. Claims arising on maturing policies are recognised when the claims becomes due for payment. Death claims are accounted for on notification while surrenders are accounted for on payment.(e) Deposit administration contracts The Company administers the funds of a number of retirement benefit schemes. The Company’s liabilities in relation to these schemes have been treated as payables in the statement of financial position. The liabilities with respect to the deposit administration contracts are determined by the Consulting Actuary on an annual basis. (f) Insurance contract liabilities The Company issues contracts that transfer insurance risk or financial risk or both. Insurance contracts are those con- tracts that transfer significant insurance risk. Such contracts may also transfer financial risk. As a general guideline, the Company defines as significant insurance risk the possibility of having to pay benefits on the occurrence of an insured event that are at least 10% more than the benefits payable if the insured event did occur. Insurance contract liabilities represent the estimated ultimate cost of settling all claims arising from incidents occurring prior to the end of the reporting period, but not settled at that date. Insurance contract liabilities are computed on the basis of the best information available at the time the records for the year are closed, and include provisions for claims intimated but not paid. Insurance contract liabilities are not discounted.(g) Reinsurance The Company assumes and cedes reinsurance in the normal course of business, with retention limits varying by line of business. Premiums on reinsurance assumed are recognised as income in the same manner as they would be if the rein- surance were considered direct business. Premiums ceded and claims reimbursed are presented on a gross basis in profit and loss and statement of financial position as appropriate. Reinsurance assets represent balances due from reinsurance companies. Amounts recoverable from reinsurers are estimated in a manner consistent with the outstanding claims provision or settled claims associated with the reinsurer’s policies and are in accordance with the related reinsurance contract. Impairment occurs when there is objective evidence as a result of an event that occurred after initial recognition of the reinsurance asset that the Company may not receive all outstanding amounts due under the terms of the contract and the event has a reliably measurable impact on the amounts that the Company will receive from the reinsurer. The impairment loss is recognised in the profit or loss. Ceded reinsurance arrangements do not relieve the Company from its obligations to policyholders. The Company also assumes reinsurance risk in the normal course of business for life insurance and non-life insurance contracts where applicable. Reinsurance assets or liabilities are derecognized when the contractual rights are extinguished or expire or when the contract is transferred to another party. Premiums and claims on assumed reinsurance are recognised as revenue or expenses in the same manner as they would be if the reinsurance were considered direct business, taking into account the product classification of the reinsured business. Reinsurance liabilities represent balances due to reinsurance com- panies. Amounts payable are estimated in a manner consistent with the related reinsurance contract. 39","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 ACCOUNTING POLICIES (continued) 1. Summary of significant accounting policies (continued) (h) Equipment All equipment are initially recorded at cost less depreciation and any accumulated impairment losses. The useful lives used in determining depreciation charge are: Computer equipment 3 years Motor vehicles 4 years Furniture fittings and equipment 8 years The residual values of items of equipment and their estimated useful lives are reviewed at the reporting date and adjusted if appropriate. Where the carrying amount of an asset is greater than its estimated recoverable amount, it is written down immediately to its recoverable amount. Gains and losses on disposal of property and equipment are determined by reference to their carrying amounts. (i) Intangible assets – Computer software Intangible assets comprise of computer software costs which are stated at cost less accumulated amortisation and any impairment losses. Amortisation is calculated to write off the cost of computer software on a straight line basis over its estimated useful life of five years. (j) Investment properties Investment properties comprises land and buildings held to earn rentals and/or for capital appreciation. They are carried at fair value, determined at the reporting date by valuation experts with experience and knowledge of the lo- cations where the properties are located. Fair value is based on active market prices as adjusted, if necessary, for any difference in the nature, condition or location of the specific asset. Investment properties are not subject to depreciation. Changes in their carrying amount between end of reporting peri- ods are dealt with, through profit or loss for the year. Upon disposal of an investment property, the difference between the net disposal proceeds and the carrying amount is charged or credited to profit or loss for the year. (k) Financial Instruments Financial Assets The Company classifies its financial assets into the following categories: financial assets at fair value through profit or loss, loans and receivables, held-to-maturity financial assets and available-for-sale financial assets. The classification adopted for a particular investment depends on the purpose for which the investment was acquired. Management de- termines the classification of its investments at initial recognition and re-evaluates this at every reporting period end. i) Financial assets at fair value through profit or loss (“FVTPL”) This category has two sub-categories: financial assets held for trading and those designated at fair value through profit or loss at inception. A financial asset is classified into this category at inception if acquired principally for the purpose of selling in the year, if it forms part of a portfolio of financial assets in which there is evidence of profit-taking or if so designated by management. ii) Loans and receivables Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. Receivables arising from insurance contracts are also classified in this category and are reviewed for impairment as part of the impairment review of loans and receivables.40","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017ACCOUNTINGPOLICIES (continued)1. Summary of significant accounting policies (continued)(k) Financial Instruments (continued) iii) Held-to-maturity financial assets continued Held-to-maturity financial assets are non-derivative financial assets with fixed or determinable payments and fixed maturities – other than those that meet the definition of loans and receivables – that the Company’s management has the positive intention and ability to hold to maturity. iv) Available-for-sale financial assets This classification represents financial assets that are not (a) financial assets at fair value through profit or loss, (b) loans and receivables, or (c) financial assets held to maturity. Recognition of financial assets Financial assets are initially recognised cost plus transaction costs. Available-for-sale financial assets and financial assets at fair value through profit or loss are subsequently carried at fair value. Loans and receivables and held-to-maturity investments are carried at amortized cost using the effective interest method. Gains and losses arising from changes in the fair value of “financial assets at fair value through profit or loss” are dealt with in the profit or loss in the period in which they arise. Gains and losses arising from changes in the fair value of available-for-sale financial assets are recognised through other comprehensive income and accumulated under a separate heading of fair value reserve in the statement of changes in equity, until the financial asset is derecognized or impaired, at which time the cumulative gain or loss previously recognised through other comprehensive income is recognised in the profit or loss for the year. Effective interest method The effective interest method is a method of calculating the amortized cost of a financial asset and of allocating interest income over the relevant period. The effective interest rate is the rate that exactly discounts estimated cash receipts including all fees, transaction costs and premiums or discounts through the expected life of the financial asset, or, where appropriate, a shorter period. Impairment of financial assets Financial assets, other than those at fair value through profit or loss, are assessed for indicators of impairment at each reporting date. Financial assets are impaired where there is objective evidence that, as a result of one or more events that occurred after the initial recognition of the financial asset, the estimated future cash flows of the investment have been impacted. Objective evidence of impairment for receivables could include the Company’s past experience of collecting payments, an increase in the number of delayed payments past the average credit period as well as observable changes in national or local economic conditions that correlate with default on receivables The carrying amount of the financial asset is re- duced by the impairment loss directly for all financial assets with the exception of trade receivables, where the carrying amount is reduced through the use of an allowance account. When a trade receivable is considered uncollectible, it is written off against the allowance account. Subsequent recoveries of amounts previously written off are recognized as income in the profit and loss account. Changes in the carrying amount of the allowance account are recognised in profit or loss. Derecognition of financial assets The Company derecognizes a financial asset only when the contractual rights to the cash flows from the asset expire; orit transfers the financial asset and substantially all the risks and rewards of ownership of the asset to another entity. If the Company neither transfers nor retains substantially all the risks and rewards of ownership and continues to control the transferred asset, the Company recognizes its retained interest in the asset and an associated liability for amounts it may have to pay. If the Company retains substantially all the risks and rewards of ownership of a transferred financial asset, the Company continues to recognize the financial asset and also recognizes a collateralized borrowing for the proceeds received. Financial liabilities and equity instruments issued by the company Debt and equity instruments are classified as either financial liabilities or as equity in accordance with the substance of the contractual arrangement. 41","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 ACCOUNTING POLICIES (continued) 1. Summary of significant accounting policies (continued) (k) Financial Instruments (continued) Classification as debt or equity An equity instrument is any contract that evidences a residual interest in the assets of an entity after deducting all of its liabilities. Equity instruments issued by the Company are recorded at the proceeds received, net of direct issue costs. Financial liabilities Financial liabilities, including borrowings, are initially measured at fair value, net of transaction costs and are sub- sequently measured at amortized cost using the effective interest method, with interest expense recognised on an effective yield basis. The effective interest method is a method of calculating the amortized cost of a financial lia- bility and of allocating interest expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments through the expected life of the financial liability, or, where appropriate, a shorter period. Derecognition of financial liabilities The Company derecognizes financial liabilities when, and only when, the Company’s obligations are discharged, can- celled or they expire. Determination of fair value For financial instruments traded in active markets, the determination of fair values of financial assets and financial liabilities is based on the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. This includes listed equity securities and quoted debt instruments on major exchange (NSE). The quoted market price used for financial assets held by the Company is the current bid price. A financial instrument is regarded as quoted in an active market if quoted prices are readily and regularly available from an exchange, dealer, broker, industry, pricing service or regulatory agency, and those prices represent actual and regularly occurring market transactions on an arm’s length basis. If the above criteria are not met, the market is regarded as being inactive. For example a market is inactive when there is a wide bid-offer spread or significant increase in the bid-offer spread or there are few recent transactions. For all other financial instruments, fair value is determined using valuation techniques. In these techniques, fair values are estimated from observable data in respect of similar financial instruments, using models to estimate the present value of expected future cash flows or other valuation techniques, using inputs existing at the dates of the statement of financial position. Fair values are categorized into three levels in a fair value hierarchy based on the degree to which the inputs to the measurement are observable and the significance of the inputs to the fair value measurement in its entirety: • Level 1 fair value measurements are those derived from quoted prices (unadjusted) in active markets for identical assets or liabilities. • Level 2 fair value measurements are those derived from inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices). • Level 3 fair value measurements are those derived from valuation techniques that include inputs for the asset or lia- bility that are not based on observable market data (unobservable inputs). Transfers between levels of the fair value hierarchy are recognised by the Company at the end of the reporting period during which the change occurred.42","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017ACCOUNTINGPOLICIES (continued)1. Summary of significant accounting policies (continued)(l) Translation of foreign currencies (i) Functional and presentation currency Items included in the financial statements of each of the Company’s entities are measured using the currency of the primary economic environment in which the entity operates (the ‘functional currency’).The financial statements are presented in Kenya shillings rounded to the nearest thousand (“Shs”), which is the Company’s presentation currency. (ii) Transactions and balances Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of the transactions or valuation where items are re-measured. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at year-end exchange rates of monetary assets and liabil- ities denominated in foreign currencies are recognised in profit or loss, except when deferred in other comprehensive income as qualifying cash flow hedges and qualifying net investment hedges. Foreign exchange gains and losses that relate to borrowings and cash and cash equivalents are presented in the state- ment of profit or loss within finance income or costs’. All other foreign exchange gains and losses are presented in the statement of profit or loss within other (losses)/gains. (m) Accounting for leases Leases of assets where a significant proportion of the risks and rewards of ownership are retained by the Company as a lessee are classified as finance leases. All other leases are classified as operating leases. Payments made under oper- ating leases are charged to profit or loss for the year on the straight-line basis over the term of the lease. (n) Employee entitlements Employee entitlements to long service awards are recognised when they accrue to employees. A provision is made for the estimated liability for such entitlements as a result of services rendered by employees up to the reporting date. The estimated monetary liability for employees’ accrued annual leave entitlement at the reporting date is recognised as an expense accrual. (o) Income tax expense Income tax expense is the aggregate amount charged/(credited) in respect of current income tax and deferred income tax in determining the profit or loss for the year. Tax is recognised in the profit or loss except when it relates to items recognised in other comprehensive income, in which case it is also recognised in other comprehensive income, or to items recognised directly in equity, in which case it is also recognised directly in equity. Current income tax Current income tax is the amount of income tax payable on the taxable profit for the year, and any adjustment to tax payable in respect of prior years, determined in accordance with the Kenyan Income Tax Act. Deferred income tax asset Deferred income tax is provided in full on all temporary differences except those arising on the initial recognition of an asset or liability, other than a business combination, that at the time of the transaction affects neither the accounting nor taxable profit nor loss. Deferred income tax is determined using the liability method on all temporary differences arising between the tax bases of assets and liabilities and their carrying values for financial reporting purposes, using tax rates and laws enacted or substantively enacted at the balance sheet date and expected to apply when the related deferred income tax asset is realized or the deferred tax liability is settled. Deferred income tax assets are recognised only to the extent that it is probable that future taxable profits will be available against which temporary differences can be utilized. 43","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 ACCOUNTING POLICIES (continued) 1. Summary of significant accounting policies (continued) (p) Retirement benefit obligations The Company operates a defined contribution scheme for its employees. The assets of the scheme are held in a separate trustee administered fund, which is funded from contributions from both the Company and employees. Contributions are determined by the rules of the scheme. The Company also contributes to the statutory defined contribution pension scheme, the National Social Security Fund (NSSF). Contributions to this scheme are determined by local statute. The Company’s obligations to these schemes are charged to profit or loss in the year they fall due. (q) Dividend distribution Dividend distributions to the Company’s shareholders are recognised as a liability in the financial statements in the year in which the dividends are approved by the shareholders. (r) Share capital Ordinary shares are recognised at par value and classified as ‘share capital’ in equity. Any amounts received over and above the par value of the shares issued are classified as ‘share premium’ in equity. Incremental costs directly attributable to the issue of new ordinary shares or options are shown in equity as a deduction, net of tax, from the proceeds. Shares are classified as equity when there is no obligation to transfer cash or other assets. (s) Bonus stabilisation reserve The bonus stabilisation reserve represents amount of surplus set aside to allow for smoothening of return of interest declaration for the deposit administration schemes based on the recommendation of the independent actuarial consultant. (t) Critical accounting judgements and key sources of estimation uncertainty In the process of applying the Company’s accounting policies, management has made estimates and assumptions that affect the reported amounts of assets and liabilities within the next financial year. Estimates and judgments are continu- ally evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. (i) Critical judgements in applying companies accounting policies The key areas of judgment in applying the Company’s accounting policies are dealt with as follows: Future benefit payments from long-term insurance contracts The estimation of future benefit payments from long-term insurance contracts is one of the Company’s most critical ac- counting estimates. There are several sources of uncertainty that need to be considered in the estimate of the liability that the Company will ultimately pay for such claims.44","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017ACCOUNTINGPOLICIES (continued)1. Summary of significant accounting policies (continued) (t) Critical accounting judgements and key sources of estimation uncertainty (continued) The determination of the liabilities under long-term insurance contracts is dependent on estimates made by the Com- pany. Estimates are made as to the expected number of deaths for each of the years in which the Company is exposed to risk. The Company bases these estimates on standard mortality tables that reflect historical mortality experience. The estimated number of deaths determines the value of the benefit payments and the value of the valuation premi- ums. The main source of uncertainty is that epidemics such as AIDS could result in future mortality being significantly worse than in the past for the age Company’s in which the Company has significant exposure to mortality risk. However, continuing improvements in medical care and social conditions could result in improvements in longevity in excess of those allowed for in the estimates used to determine the liability for contracts where the Company is ex- posed to longevity risk. For contracts without fixed terms and with discretionary participation in profits, it is assumed that the Company will be able to increase mortality risk charges in future years in line with emerging mortality expe- rience. Estimates are also made as to future investment income arising from the assets backing long-term insurance contracts. These estimates are based on current market returns as well as expectations about future economic and financial developments. The average estimated rate of investment return is 12.0%p.a. (2015: 12.00% p.a) Held-to-maturity investments The Company follows the guidance of IAS 39 in classifying non-derivative financial assets with fixed or determinable payments and fixed maturity as held-to-maturity. This classification requires significant judgement. In making this judgement, the company evaluates its intention and ability to hold such investments to maturity. If the Company fails to hold these investments to maturity other than for the specific circumstances - for example, selling more than an insignificant amount close to maturity - it will be required to reclassify the entire class as available-for-sale. The investments would therefore be measured at fair value and not at amortized cost. Key sources of estimation uncertainty Impairment losses At the reporting date, the Company reviews the carrying amounts of its tangible and intangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss. Where it is not possible to estimate the recoverable amount of an individual asset, the Company estimates the recoverable amount of the cash generating unit to which the asset belongs. Equipment Critical estimates are made by the Company’s directors, in determining depreciation rates and useful lives for equipment 45","We always putour customers first,that’s why the judgespicked us first.APA is the Most Awarded Insurerat the 2017 Annual Insurance Awards.Winner 1st Runners Up 2nd Runners Up• Best in Claim Settlement (Life) •Best in Product Marketing •Best in Claim Settlement (General)• Fraud Detection & Protection •Best in Product Innovation• Major Loss Award •Best Insurance in Use •Risk Management Award• Training Award •Socially Responsible Corporate• Best in Customer Satisfaction of Technological Application Index 46","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017APA ELIMUGood education comes at aprice. The APA Elimu coverallows you to build an educationfund for your children, allowingyou to secure a happy futurefor them.APA, Insuring Happiness 47","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS 1 Incorporation and registered office APA Life Assurance Limited is a limited liability company incorporated in Kenya under the Kenyan Companies Act and domiciled in Kenya. The parent company, which is the ultimate holding company is Apollo Investments Limited which is incorporated in Kenya. The address of its registered office is 07Apollo Centre, Ring Road Parklands, Westlands, Nairobi. 2 Risk management objectives and policies The Company’s activities expose it to a variety of risks, including insurance risk, financial risk, credit risk, and the ef- fects of changes in property values, debt and equity market prices, foreign currency exchange rates and interest rates. The Company’s overall risk management programme focuses on the identification and management of risks and seeks to minimize potential adverse effects on its financial performance, by use of underwriting guidelines and capacity limits, reinsurance planning, credit policy governing the acceptance of clients, and defined criteria for the approval of intermediaries and reinsurers. Investment policies are in place which help manage liquidity, and seek to maximize return within an acceptable level of interest rate risk. The Company manages key risks as follows: 2.1 Insurance risk management The risk under any one insurance contract is the possibility that the insured event occurs and the uncertainty of the amount of the resulting claim. By the very nature of an insurance contract, this risk is random and therefore unpre- dictable. For a portfolio of insurance contracts where the theory of probability is applied to pricing and provisioning, the prin- cipal risk that the Company faces under its insurance contracts is that the actual claims and benefit payments exceed the carrying amount of the insurance liabilities. This could occur because the frequency or severity of claims and benefits are greater than estimated. Insurance events are random and the actual number and amount of claims and benefits will vary from year to year from the level established using statistical techniques. Experience shows that the larger the portfolio of similar insurance contracts, the smaller the relative variability of the expected outcome will be. In addition, a more diversified portfolio is less likely to be affected across the board by a change in any subset of the portfolio. The Company has developed its insurance underwriting and investment strategy to diversify the type of risks accept- ed and within each of these categories to achieve a sufficiently large population of risks to reduce the variability of the expected outcome. Factors that aggravate insurance risk include lack of risk diversification in terms of type and amount of risk, geographical, local and type of industry covered. The Company’s overall risk management programme focuses on the unpredictability of financial markets and seeks to minimize potential adverse effects on the Company’s financial performance. It manages these positions within an asset-liability management (ALM) framework that has been developed to achieve investment returns in excess of obligations under insurance contracts. The Company produces regular reports at portfolio, legal entity and asset and liability class level that are circulated to the Company’s key management personnel. The principal technique of the Company’s ALM framework is to match assets to the liabilities arising from insurance contracts by reference to the type of benefits payable to contract holders. Separate portfolios of assets are maintained for with-profit business, non- linked non-profit business, and unit-linked business. For the purposes of the ALM framework, the Company does not manage the fund for future appropriations as a liability. The Company’s ALM is also integrated with the management of the financial risks associated with the Company’s other financial assets and liabilities not directly associated with insurance and investment liabilities. The Company does not use hedge accounting. The Company has not changed the processes used to manage its risks from previous periods. The notes below explain how insurance risks are managed using the categories utilized in the Company’s ALM framework.48","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued)2.1 Insurance risk management (continued)The Company engages in long-term insurance contracts and funds the insurance liabilities with a portfolio of equityand debt securities exposed to market risk. An analysis of the Company’s financial assets and its long term insuranceliabilities is presented below:Financial assets 2017 2016Debt securities: Shs’000 Shs’000- Government securities - held to maturity-  Government securities - available for sale    - Commercial paper & corporate bonds 2,618,122 1,669,838- Investment in unit trustsEquity securities:- listed 658,058 733,221 185,116 145,459 - unlistedReceivables from reinsurance share of liability 15,729 15,209Receivables arising from direct insurance arrangements 195,119 349,411Other receivablesLife policy loans 8,970 8,970Deposits with financial institutions 124,546 73,493Cash and bank balances 49,888 75,358 44,380Total 44,450 2,055 2,240 448,090 423,327 83,313 21,492 3,623,327 4,372,527Financial liabilities 984,800   862,532Insurance contracts liabilities 3,115,339 2,601,453Payable under deposit administration contractsPayables arising from reinsurance contracts 22,297 51,437Total 4,122,436 3,515,422 49","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS (continued) 2 Risk management objectives and policies (continued) 2.1 Insurance risk management (continued) Under certain contracts, the Company has offered guaranteed annuity options. In determining the value of these op- tions, estimates have been made as to the percentage of contract holders that will exercise them. There is not enough historical information available on which to base these estimates. The table below shows the contractual timing of undiscounted cash flows arising from assets and liabilities included in the company’s ALM framework for management of long term insurance contracts movement as at 31 December 2017. Total No stated 0-1 1-5 years >5 years Shs’000 maturity year Shs’000 Shs’000 Shs’000 Shs’000 2,618,122 Financial assets 658,058 - 643,612 355,839 1,618,671 Debt securities: 185,116 658,058 - - - - Government bonds and - 195,119 - 8,936 176,180 treasury bills fixed rate 8,970 - Held to maturity 195,119 - - - - Available for sale 15,729 8,970 - - - Listed securities-fixed rate 126,786 - - 15,729 - Equity securities: 2,240 - - - Listed 75,358 124,546 - Unlisted 44,450 - 75,358 - - Investment in unit trusts 444,819 - Life policy loans and receivables - 44,450 - - from reinsurance contracts 444,819 - - Receivables arising from direct insur- ance arrangements Other receivables Cash and cash equivalents Total 4,372,527 986,693 1,219,415 547,748 1,618,671 Liabilities: 984,800 35,000 187,111 490,116 272,573 Insurance contracts Payables arising from reinsurance 22,297 - 22,297 - - arrangements 3,115,339 3,115,339 - - - Payables under deposit insurance contracts Total 4,122,436 3,150,339 209,408 490,116 272,573 Difference in contractual 250,091 (2,163,646) 1,010,007 57,632 1,346,098 cash flows50","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued)2 Risk management objectives and policies (continued)2.1 Insurance risk management (continued)The table below shows the contractual timing of discounted cash flows arising from assets and liabilities included in thecompany’s Asset Liability Management framework for management of long term insurance contracts movement as at 31December 2016. Total No stated 0-1 1-5 >5 years Shs’000 maturity years Shs’000 Shs’000 year Shs’000 Shs’000Financial assets 1,669,838 - 421,030 170,914 1,077,894Debt securities: 733,221 733,221 - - -- Government bonds and 145,459 - - 4,375 141,084 treasury bills fixed rate 349,411- Held to maturity 8,970 349,411 - - -- Available for sale 8,970 - - -Listed securities-fixed rate 15,209 - - 15,209 -Equity securities: 75,548 2,055 - -- Listed 73,493- Unlisted 49,888 49,888 - -Investment in unit trusts -Life policy loans and receivables from 44,380 44,380 - -reinsurance contracts 531,403 - 531,403 - -Receivables arising from direct insurance -arrangementsOther receivablesCash and cash equivalentsTotal 3,623,327 1,165,095 1,053,131 327,207 1,077,894Liabilities: 862,532 35,000 163,489 428,808 235,235Insurance contracts 51,437 - 51,437 - -Payables arising from reinsurancearrangements 2,601,453 2,601,453 - - -Payables under deposit insurance contractsTotal 3,515,422 2,636,453 214,926 428,808 235,235Difference in contractual cash flows 107,905 (1,471,358) 838,205 (101,601) 842,659 51","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS (continued) 2 Risk management objectives and policies (continued) 2.2 Financial risk management The Company is exposed to a range of financial risks through its financial assets, financial liabilities (investment contracts and borrowings), reinsurance assets and policyholder liabilities. In particular, the key financial risk is that the proceeds from financial assets are not sufficient to fund the obligations arising from insurance policies and investment contracts as they fall due. The most important components of this financial risk are market risk (including interest rate risk, equity price risk and currency risk), credit risk and liquidity risk. These risks arise from open positions in interest rate, currency and equity products, all of which are exposed to general and specific market movements. The risks that the Company primarily faces due to the nature of its investments and liabilities are interest rate risk and equity price risk. (a) Market risks (i) Interest rate risk Interest rate risk arises primarily from investments in fixed interest securities. In addition to the extent that claims costs are related to interest rates, liabilities to policyholders are exposed to interest rate risk. Insurance and non-profit investment contracts have benefit payments that are fixed and guaranteed at the inception of the contract. The financial component of these benefits is usually a guaranteed fixed interest rate (for the insurance contracts, this rate may apply to maturity and/ or death benefits) and hence the company’s primary financial risk on these contracts is the risk that interest income and capital redemptions from the financial assets backing the liabilities are insufficient to fund the guaranteed benefits payable. The Company monitors interest rate risk by calculating the mean duration of the investment portfolio and of the liabilities to policyholders under insurance and investment contracts. The mean duration is an indicator of the sensitivity of the assets and liabilities to changes in current interest rates. The mean duration of the liabilities is determined by means of projecting expected cash flows from the contracts using best estimates of mortality and voluntary terminations. This is calculated in a consistent manner with the prior year. Any gap between the mean duration of the assets and the estimated mean duration of the liabilities is minimised by means of buying and selling fixed interest securities of different durations. The sensitivity analysis for interest rate risk illustrates how changes in the fair value or future cash flows of a financial in- strument will fluctuate because of changes in market interest rates at the reporting date. For the guaranteed element of liabilities under with-profits contracts, changes in interest rate will not cause a change to the amount of the liability because their carrying amounts are not affected by the level of market interest rates. However the with profits element of the lia- bilities is directly affected by changes in the level of interest rates to the extent that they affect the carrying amount of the assets held in the with-profits funds. The Company’s management monitors the sensitivity of reported interest rate movements on a monthly basis by assessing the expected changes in the different portfolios. Interest bearing securities represent 95% (2016: 89%) of total investments. If interest rates in market indices had increased / decreased by a further 5%, with all other variables held constant, and all the company’s investments moving according to the historical correlation with the index, income would increase / decrease by Shs 194 million (2016: Shs 149 million). (ii) Equity price risk The Company is exposed to equity securities price risk as a result of its holdings in equity investments, classified as financial assets available for sale. Exposures to individual companies and to equity shares in aggregate are monitored in order to ensure compliance with the relevant regulatory limits for solvency purposes. Investments held are listed and traded on the Nairobi Stock Exchange.52","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued)2 Risk management objectives and policies (continued)2.2 Financial risk management (continued)(a) Market risks (continued)(ii) Equity price risk (continued)The Company has a defined investment policy which sets limits on the Company’s exposure to equities both in aggregateterms and by geography, industry and counterparty. This policy of diversification is used to manage the company’s price riskarising from its investments in equity securities. Investment management meetings are held daily. At these meetings, seniorinvestment managers meet to discuss investment return and concentration across the company.The sensitivity analysis for equity risk illustrates how changes in the fair value of equity securities will fluctuate because ofchanges to market prices, whether those changes are caused by factors specific to the individual equity issuer, or factorsaffecting all similar equity securities traded in the market.Listed equities securities represent 96% (2016: 97%) of total equity investments. If equity market indices had increased /decreased by a further 5%, with all other variables held constant, and all the company’s equity investments moving accordingto the historical correlation with the index, equity would increase / decrease by Shs 9.7 million (2016: Shs 17.4 million).(iii) Currency riskForeign currency exchange risk arises when future commercial transactions or recognised assets and liabilities are denomi-nated in a currency that is not the entity’s functional currency. The Company primarily transacts in the Kenya shilling and itsassets and liabilities are denominated in the same currency. The company is therefore not exposed to currency risk.(b) Credit riskCredit risk is the risk that a counterparty will be unable to pay amounts in full when due. Key areas where the company isexposed to credit risk are:• reinsurers’ share of insurance liabilities and reserves;• amounts due from reinsurers in respect of claims already paid;• amounts due from insurance contract holders;• amounts due from insurance intermediaries;• amounts due from corporate bond issuers and• amount held with financial institutions - under cash and cash equivalentsThe Company manages the levels of credit risk it accepts by placing limits on its exposure to a single counterparty, or com-panies of counterparties and to geographical and industry segments. Such risks are subject to regular review. Limits on thelevel of credit risk by category and territory are approved quarterly by the board of directors.Reinsurance is used to manage insurance risk. This does not, however, discharge the Company of its liability as the primaryinsurer. If a reinsurer fails to pay a claim, the company remains liable for the payment to the policyholder. The creditworthi-ness of reinsurers is considered on an annual basis by reviewing their financial strength prior to finalization of any contract. Inaddition, management assesses the creditworthiness of all reinsurers and intermediaries by reviewing credit grades providedby rating agencies and other publicly available financial information. The recent payment history of reinsurers is also usedto update the reinsurance purchasing strategy. 53","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS (continued) 2 Risk management objectives and policies (continued) 2.2 Financial risk management (continued) (b) Credit risk (continued) Management information reported to the directors include details of provisions for impairment on receivables and subse- quent write offs. Internal audit makes regular reviews to assess the degree of compliance with the company’s procedures on credit. Exposures to individual policyholders and groups of policyholders are within the ongoing monitoring of the con- trols associated with regulatory solvency. Where there exists significant exposure to individual policyholders or homogenous groups of policyholders, a financial analysis is carried out by the management. The Company’s assets bearing credit risk are summarized below: 2017 2016 Shs ‘000 Shs ‘000 Investment in unit trust 15,729 15,209 Government securities 3,276,180 2,403,059 Reinsurers share of insurance liabilities 124,546 73,493 Receivables arising from direct insurance arrangements 75,358 49,888 Life policy loans 2,240 2,055 Other receivables 44,450 33,070 Corporate bonds and commercial paper 185,116 145,459 Deposits with financial institutions 423,327 448,090 Cash and bank 21,492   83,313 Total assets bearing credit risk 4,168,438 3,253,636 The concentration of credit risk is substantially unchanged compared to prior year. No credit limits 49,888 were exceeded during the period. The amounts that are past due and not impaired are as shown below: 2,055 Receivables arising from direct insurance arrangements 75,358 33,070 Life policy loans 2,240 Other receivables 44,450 Total assets past due but not impaired 122,048 85,013 The assets reported above include Shs 15.7 million (2016: Shs 15.2 million) related to the assets backing unit linked con- tracts. The holders of these contracts bear the credit risk arising from these assets. The assets above also include assets held in the with-profits funds where the company is able to transfer part of the credit risk arising from these assets to holders of with-profits investment and insurance contracts to the extent that the future level of discretionary bonuses can be reduced to absorb any associated credit losses (as well as losses arising from all other financial risks). During the year, there was no financial assets that were impaired. (c) Liquidity risk Liquidity risk is the risk that cash may not be available at a reasonable cost to pay obligations as they fall due. The primary liquidity risk of the Company is the obligation to pay claims to policyholders as they fall due. The projected settlement of these liabilities is modelled, on a regular basis, using actuarial techniques. The board sets limits on the minimum proportion of maturing funds available to meet such calls and on the minimum level of borrowing facilities that should be in place to cover anticipated liabilities and unexpected levels of demand.54","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued)2 Risk management objectives and policies (continued)2.2 Financial risk management (continued)(c) Liquidity risk (continued)The table below provides the contractual maturity analysis of the Company’s financial liabilities at 31 December2017: No stated Less than More than Total maturity 1 year 1 year Sh’000 Sh’000 Sh’000 Sh’000  Insurance contract liabilities 187,111 762,689Payables under deposit insurance contracts 35,000 - - 984,800Payables arising out of reinsurance arrangements 3,115,339 - - 3,115,339Other payables - - 22,297 22,297 103,952 103,952The table below provides a contractual maturity analysis of the company’s financial liabilities as at 31 December 2016: No stated Less than 1 More than Total maturity year 1 year Sh’000 Sh’000 Sh’000 Sh’000  Insurance contract liabilities 35,000 163,489 664,043 862,532Payables under deposit insurance contracts 2,601,453 - - 2,601,453Payables arising out of reinsurance arrangements - -Other payables 51,437 - - 51,437 88,116 88,116(d) Unit-linked contractsFor unit-linked contracts, the Company matches all the liabilities with assets in the portfolio in which the unit prices arebased. There is therefore no interest, price, currency or credit risk for the Company on these contracts2.3 Fair value hierarchyThe table below analyses financial instruments carried at fair value, by valuation method. The different levels have beendefined as follows:• Quoted prices (unadjusted) in active markets for identical assets or liabilities (Level 1).• Inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from prices) (Level 2).• Inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (Level 3). 55","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS (continued) 2 Risk management objectives and policies (continued) 2.3 Fair value hierarchy The following table presents the company’s financial assets measured at fair value at 31 December 2017 and 31 December 2016 31 December 2017 Level 1 Level 2 Level 3 Total Available for sale Shs’000 Shs’000 Shs’000 Shs’000 - Government securities - Quoted equities 658,058 - - 658,058 - Unquoted equities 195,119 - - 195,119 Total 8,970 - - 8,970 - 8,970 853,177 862,147 31 December 2016 733,221 - - 733,221 Available for sale 349,411 - - 349,411 - Government securities 8,970 - 8,970 - Quoted equities - 8,970 - 1,091,602 - Unquoted equities 1,082,632 Total There were no transfers between levels 1 and 2 during the year. The fair value of financial instruments traded in active markets is based on quoted market prices at the balance sheet date. A market is regarded as active if quoted prices are readily and regularly available from an exchange, dealer, broker, industry group, pricing service, or regulatory agency, and those prices represent actual and regularly occurring market transactions on an arm’s length basis. The quoted market price used for financial assets held by the company is the current bid price. These instruments are included in level 1. Instruments included in level 1 comprise primarily Nairobi Securities Exchange (“NSE”) equity investments and government bonds classified as available for sale. The fair value of financial instruments that are not traded in an active market (for example, over-the-counter derivatives) is determined by using valuation techniques. These valuation techniques maximise the use of observable market data where it is available and rely as little as possible on entity specific estimates. If all significant inputs required to fair value an instrument are observable, the instrument is included in level 2. If one or more of the significant inputs is not based on observable market data, the instrument is included in level 3. Specific valuation techniques used to value financial instruments include • Quoted market prices or dealer quotes for similar instruments • The fair value of interest rate swaps is calculated as the present value of the estimated future cash flows based on observable yield curves. • The fair value of forward foreign exchange contracts is determined using forward exchange rates at the balance sheet date, with the resulting value discounted back to present value. Other techniques, such as discounted cash flow analysis, are used to determine fair value for the remaining financial instruments. There was no movement in level 3 during the year.56","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued) 57","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS (continued) 2 Risk management objectives and policies (continued) 2.4 Capital risk management The Company maintains an efficient capital structure from a combination of equity shareholders’ funds and borrowings, consistent with the company’s risk profile, the regulatory and market requirements of its business. The Company is subject to a number of regulatory capital tests and also employ a number of realistic tests to allocate capital and manage risk. In reporting the Company’s financial strength, capital and solvency is measured using the regulations prescribed by the In- surance Regulatory Authority (IRA). These regulatory capital tests are based upon required levels of solvency capital and a series of prudent assumptions in respect of the type of business written by the company. The Company’s objectives in managing its capital are: • to match the profile of its assets and liabilities, taking account of the risks inherent in the business; • to maintain financial strength to support business growth; • to satisfy the requirements of its policyholders, regulators and rating agencies; • to retain financial flexibility by maintaining strong liquidity and access to a range of capital markets; • to allocate capital efficiently to support growth; and • to manage exposures to movement in exchange rate An important aspect of the Company's overall capital management process is the setting of target risk-adjusted rates of return for individual business units, which are aligned to performance objectives and ensure that the Company is focused on the creation of value for shareholders. The Company has a number of sources of capital available to it and seeks to optimise its debt to equity structure in order to ensure that it can consistently maximise returns to shareholders. The Company considers not only the traditional sources of capital funding but the alternative sources of capital including reinsurance, as appropriate, when assessing its deployment and usage of capital. The Company manages as capital all items that are eligible to be treated as capital for regulatory purposes. The Company is regulated by the Insurance Regulatory Authority in Kenya and as such, is subject to insurance solvency reg- ulations which specify the minimum amount and type of capital that must be held in addition to the insurance liabilities.58","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued)2 Risk management objectives and policies (continued)2.4 Capital risk management (continued)The Kenya Insurance regulatory authority has also introduced Risk Based Capital model which will result in risk based ap-proach to supervision. In line with risk based methodology, IRA has developed a Risk Based Capital (RBC) model, which isaimed at introducing capital requirements that are commensurate to the levels of risk being undertaken, and provide appro-priate incentives for good risk management. The RBC model is a factor based model that computes the capital requirementbased on four risk segments: insurance, market, credit and operational risk.The new capital requirement (Risk Based Capital) were introduced in the Finance Act, 2015. Insurance companies are re-quired to hold paid up capital by the 30th June 2020; the higher of:-(i). Shs 400 million; or(ii). risk based capital determined by the Insurance Regulatory Authority (IRA) from time to time; or(iii). 5% of the liabilities of the life business for the financial year.The Capital Adequacy ratio of the Company as at 31 December 2017 and 2016 is illustrated below. 2017 2016 Shs’000 Shs’000Available Capital 422,802 342,584Required Capital 400,000 400,000Capital Adequacy Ratio 106% 86%Minimum Required Capital Adequacy Ratio 100% 100%3 Gross earned premium incomeThe Company is organised into two main divisions, ordinary life and group life business. Long term business relates to theunderwriting of risks relating to death of an insured person, and includes contracts subject to the payment of premiums fora term dependent on the termination or continuance of the life of an insured person. The premium income of the Companyis analysed between the main classes of business as shown below:Class of business 2017 2016 Shs ‘000 Shs ‘000Ordinary lifeGroup life     77,583 63,476 829,996 661,787Total 907,579 725,263 59","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS (continued) 4 Investment income Long-term Shareholders 2017 2016 business business Total Total Interest from government securities Shs ‘000 Shs ‘000 Shs ‘000 Shs ‘000 Bank deposit interest Rental income from investment properties 308,793 34,496     Dividends received from equity investments 22,117 2,042 343,289 204,522 Fair value gain on investment 12,185 - properties (Note 11) 9,792 104 24,159 74,833 Loss on sale of quoted equities 12,185 3,934 Gain on sale of government securities 7,000 - Other income (251) 448 9,896 28,370 13,113 Total 3,700 - 7,000   18,000 453 197 (23,491) 13,113 1,620 4,153 2,434 376,449 37,543 413,992   310,222 5 Claims and policy holders benefits payable 2017 2016 Total Total Life and death claims Shs ‘000 Shs ‘000 Surrenders and annuity payments Maturities 154,739 133,801 Increase/(decrease) in actuarial value of insurance contract liabilities 60,860 57,230 Interest declared on deposit administration contracts 18,556 20,603 Total 74,243 (6,670) 260,322 171,369 568,720 376,33360","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued)6 Operating and other expenses Long term Shareholders 2017 2016 business business Total Total Employee benefit expense (Note 7) Shs ‘000 Shs ‘000 Shs ‘000 Shs ‘000 Auditors’ remuneration Directors emoluments – fees 118,652 -   114,666 Depreciation (Note 9) 2,463 - 118,652 2,286 Amortization (Note 10) 3,773 - 3,409 Repairs and maintenance expenditure - 5,556 2,463 7,143 Rent of office space - 5,184 3,773 5,184 Advertising and promotion - 5,556 Professional fees 11,039 - 5,184 10,897 Business levies and taxes 16,134 - 11,039 15,199 Insurances costs 16,927 - 16,134 11,734 Travelling, motor vehicle and accommodation - 16,927 License and subscriptions 5,760 - 5,760 8,561 Training and seminars 4,306 - 4,306 7,619 Communication 12,186 - 12,186 10,141 Printing & stationery 3,264 - 3,264 3,469 Other Board expenses 1,181 - 1,181 Other expenses 3,349 - 3,349 947 3,338 3,338 2,448 Total 2,423 - 2,423 3,691 - 2,5807 Employee benefit expense 2,474 2,474 2,115 15,756 15,756 23,100 Salaries and wages Social security benefit costs 223,025 10,740 233,765 235,189 Retirement benefit costs Long term Shareholders 2017 2016 Total business business Total Total Shs ‘000 Shs ‘000 Shs ‘000 Shs ‘000 101,115 -   97,474 230 - 101,115 230 - 17,307 230 16,962 17,307 118,652 - 118,652 114,666The Company had 56 employees as at 31 December 2017 (2016: 52) 61","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS (continued) 8 Current income tax Long-term Shareholders 2017 2016 business business Total Total (a)  Current income tax expense Shs ‘000 Shs ‘000 Shs ‘000 Shs ‘000 Current income tax Deferred income charge /(credit) (Note 27) - -- - 6,643 - 6,643 2,180 Income tax expense - - 6,643 2,180 Reconciliation of current income tax: Profit /(loss) before tax (86,505) 26,803 (59,702) (12,990) Income tax calculated at a tax rate of 30% (2016: 30%) (25,951) 8,041 (17,911) (3,897) Effect of income not subject to tax 25,951 10,283 36,234 4,720 Effect of expenses not deductible for tax - 3,222 Tax on transfer to long-term business - 3,222 38,850 Deferred income tax (Note 27) 6,643 (21,546) (21,546) (27,000) 6,643 Income tax expense 6,643 - 2,180 6,643 (b)  Taxation recoverable - 2,180 At 1 January Long-term Shareholders 2017 2016 Tax paid during the year business business Total Total Current taxation charge (Note 8(a)) Shs ‘000 Shs ‘000 Shs ‘000 Shs ‘000 At 31 December - (13,179) (13,179) (11,666) - (511) (511) (1,513) - -- - - (13,690) (13,690) (13,179)62","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued)9 Motor vehicle and equipment Motor vehicle Computers Furniture, Total  fittings & At cost: Shs’000 Shs’000 Shs’000 At 1 January 2016 equipment   Additions 6,561 17,310 Shs’000 At 31 December 2016 - 2,736 39,852 15,981 4,414 At 1 January 2017 6,561 20,046 1,678 Additions 44,266 Disposal 6,561 20,047 17,659   1,175 2,860 At 31 December 2017 (630) - 17,658 44,266 336 4,371 Depreciation: 7,106 22,907 - (630) At 1 January 2016   Charge for the year 17,994   48,007 At 31 December 2016 5,270 11,426 6,066   500 4,659 1,984   At 1 January 2017   Charge for the year 5,770   22,762 Disposal 16,085 8,050 7,143   5,770   At 31 December 2017 524 16,085 8,050 3,196 1,836 29,905 Net book value: (630) -     - At 31 December 2017 5,664   29,905 19,281 9,886 5,556 At 31 December 2016 (630) 1,442 3,626 8,108  10 Intangible asset 791 3,961 9,609 34,831 At 1 January 2017   Amortization Shs ‘000       At 31 December 15,550 (5,183) 13,176       10,367 14,361 2016 Shs ‘000 20,734 (5,184) 15,550 63","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS (continued) 11 Investment properties 2017 2016 Shs ‘000 Shs ‘000 At 1 January 313,000 295,000 Disposal (47,000) - Fair value gain 7,000 18,000 At 31 December 273,000 313,000 Investment properties were last revalued on 31 December 2017, by Axis Real Estate Limited, independent valuers, on the basis of open market value for existing use. The table below analyses the non-financial assets carried at fair value, by valuation method. The different levels have been defined as follows: • Quoted prices (unadjusted) in active markets for identical assets or liabilities (Level 1). • Inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from prices) (Level 2). • Inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) At 31 December 2017 Level 1 Level 2 Level 3 Total Shs’000 Shs’000 Shs’000 Shs’000 Investment property - 273,000 - 273,000 At 31 December 2016 - 313,000 - 313,000 Investment property Valuation technique used to derive level 2 fair values Level 2 fair value of land and building has been derived using the sales comparison approach. Sales prices of comparable land and buildings in close proximity are adjusted for differences in key attributes such as property size and location. 12 Quoted equity investments 2017 2016 Shs ‘000 Shs ‘000 Available for sale 349,411 630,648 At 1 January 75,969 31,366 Additions - 10,240 Reclassification from unquoted equities (Note 13) (274,333) Disposals (254,189) (48,510) Fair value (gain)/losses 23,928 At 31 December 195,119 349,41164","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued)13 Unquoted equity investments 2017 2016 Available for sale Shs’000 Shs’000At 1 January 8,970 30,954Reclassification to quoted equities (Note 12) - (10,240)Fair value loss - (11,744)At 31 December 8,970 8,970Investments in unquoted shares are carried at fair value based on the available market values at close ofbusiness on 31 December.14 Investment in unit trusts 2017 2016 Shs’000 Shs’000 At 1 January New additions 15,209 32,740 Fair value gain/(loss) on revaluation 473 407 47 (17,938)At 31 December 15,729 15,209Unit linked investment contracts designated as financial assets at fair value through profit or loss. These funds aremanaged by Apollo Asset Management Company Limited. The benefits offered under the contract are based on thereturn of the portfolio of equities and debt securities. The matching financial liabilities are included under theinsurance contract liabilities.15 Reinsurers’ share of insurance liabilities 2017 2016 Shs’000 Shs’000 At 31 December (Note 24) 124,546 73,493Amounts due from reinsurers in respect of claims outstanding with the Company on contracts that are reinsured areincluded as reinsurers’ share of liabilities in the statement of financial position.16 Other receivables 2017 2016 Shs’000 Shs’000 Due from related parties (Note 31) Prepayments and deposits 886 1,109 Staff advances 12,397 12,035 Rent receivables Accrued dividend income 9,428 7,146 Proceeds receivables from disposal of shares 3,407 3,457 Others 1,223 3,565 7,339 5,580 9,770 11,488At 31 December 44,450 44,380 65","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS (continued) 17 Government securities 2017 2016 Shs’000 Shs’000 (a) Government Securities - held to maturity Treasury bills and bonds maturing:       421,030 - In 1 year 643,612 170,914 - In 1- 5 years 355,839 1,077,894 - After 5 years 1,618,671     1,669,838 Total  2,618,122 371,480 (b) Government Securities-available for sale 733,221 506,202 At 1 January 140,577 (97,188) Additions (137,969) (40,045) Maturity (94,038) (7,228) Disposal Fair value gain / (loss) 16,267 Total 658,058 733,221 18 Commercial paper & corporate bonds 185,116 145,459  - - Commercial paper and bonds held to maturity: - In 1 -5 years  185,116 145,459 - Over 5 years Total 418,292 448,090 5,035 - 19 Deposits with financial institutions 423,327 448,090 Held to maturity: Number Shs’000 - Within 90 days of Shares - Within 1 year 4,500,000 450,000 Total 1,000,000 100,000 5,500,000 550,000 20 Share capital Balance at 31 December 2016, and 1 January 2017 New shares issued during the year Balance at 31 December 2017 An additional share capital was injected during the year. The total authorized number of ordinary shares is 5,500,000 with a par value of Shs 100. All shares are fully issued and paid up. 21 Retained earnings The retained earnings / (deficits) represent the transfer of accumulated surpluses / (deficits) from the long-term insur- ance business net of tax. Movement in the retained earnings is shown in the statement of changes in equity.66","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued)22 Statutory reserve The statutory reserve represents unappropriated actuarial surpluses from the long term business whose distribution issubject to restrictions imposed by the Insurance Act. The Act restricts the amounts of surpluses of the long-term busi-ness available for distribution to shareholders to 30% of the accumulated surplus of the long term insurance business.The movement in the statutory reserve is shown in the statement of changes in equity.23 Insurance contract liabilities 2017 2016 Shs’000 Shs’000 Long term insurance contracts at 31 December- claims reported and claims handling expenses 198,648 150,623- actuarial liabilities with respect to contracts in force 786,153 711,909Total 984,801 862,532 Insurance contract liabilities comprises gross claims reported, claims handling expenses and actuarial liabilities with respect to all contracts in force for ordinary (including unit linked policies) and group life business24 Movements in insurance liabilities and reinsurance assetsAt start of year Gross 2017 Net Gross 2016 NetCash paid for claims Shs’000 Reinsurance Shs’000 Shs’000 Reinsurance Shs’000settled in the year 862,532 789,039 878,084 779,706 (349,147) Shs’000 (183,985) (279,545) Shs’000 (112,907) (73,493) (98,378) 165,162 166,638 513,385 91,669 605,054 598,539 68,260 666,799(Decrease) /increase in liabili- 81,110 (59,060) 22,050 136,061 (69,469) 66,592ties arising 390,305 (157,156) 233,149 127,932 (72,284) 55,648- from prior year claims 471,415 (216,216) 255,199 263,993 (141,753) 122,240- from current year claimsTotal increase in liabilitiesTotal 984,800 (124,547) 860,253 862,532 (73,493) 789,039Notified claims 198,647 (124,547) 74,100 150,623 (73,493) 77,130Actuarial value of life contract - 711,909liabilities 786,153 - 786,153 711,909 789,039       862,532 (73,493)Total at the end of year (124,547) 984,800 860,253 67","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS (continued) 25 Amounts payable under deposit administration contracts Liabilities due under deposit administration contracts are recorded at amortized cost. Movements in amounts payable under deposit administration contracts during the year are as shown below. The liabilities are shown inclusive of interest accumulated to 31 December. Interest was declared and credited to the customer accounts at a weighted average rate of 9.50%, (2016:7.00%). At 1 January 2017 2016 Pension fund deposits received Shs’000 Shs’000 Pension fund withdrawals 2,601,453 2,247,144 Interest payable to policyholders 585,374 498,176 At 31 December (331,811) (315,236) 260,323 171,369 3,115,339   2,601,453 26 Other payables Due to related companies (Note 31) 4,353 2,819 Accrued expenses Rental deposits 42,059 26,637 Trade Creditors Premium deposits 1,948 2,219 Excise duty tax accrual Other liabilities 2,185 469 At 31 December 45,147 33,305 - 13,056 8,260 9,611   103,952 88,116 27 Deferred income tax Deferred income tax is calculated using the enacted tax rate of 30% (2016: 30%). The movement on the deferred income tax account is as follows 2017 2016 Shs’000 Shs’000 At 1 January 3,384 1,204 (Credit) /charge to profit or loss (Note 8(a)) 6,643 2,180 At 31 December 10,027 3,384 Deferred tax movement is made up as follows:   20,313 Movement in unappropriated surplus /(deficit) 11,283 11,283 At 1 January 33,427 At 31 December 22,144 9,030 Movement of the surplus during the year 6,643 (2,709) Deferred income tax charged/ (credit) at 30% (2016: 30%) - Deferred income tax asset on losses 6,643 4,889 At 31 December 2,18068","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued)28 (a) Notes to the statement of cash flows Notes 2017 2016 Shs’000 Shs’000Reconciliation of profit before taxation to cash generated 4from operations: 4   (12,990) 4 (59,702)Profit /(loss) before income tax 9 (277,838)Adjustments for: 10 (367,448) 23,491Interest income 11 (197) (1,620)Profit /( loss) on sale of quoted equities 7,143Profit on sale of government securities   (13,113) 5,184Depreciation charge   5,556Amortization charge 5,184 (18,000)Fair value gain on investment properties   -Gains from sale of fixed assets   (7,000) (465)Changes in:- technical provisions 585,099 363,647- payables arising from reinsurance arrangement (104,497) 71,900- other payables (1,039)- other receivables 15,836 29,300  49,818Cash generated from operations 189,178 109,071(b) Cash and cash equivalents 21,492 83,313For the purposes of the cash flow statement, cash and cash 423,327 448,090equivalents comprise the following:Cash and bank balances 444,819 531,403Deposits with financial institutions (Note 19) Total 69","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 NOTES TO THE FINANCIAL STATEMENTS (continued) 29 Contingent liabilities In common with the insurance industry in general, the Company is subject to litigation arising in the normal course of insurance business. At the reporting date, there was no litigation that the company was aware of. The directors are of the opinion that any litigation that may arise from this source will not have a material effect on the financial position or profits of the Company. In 2015, the Company received a tax assessment for principal tax of Shs 33,745,125 relating to prior periods, which is in dispute and the company is contesting the assessment. No provision has been made in these financial statements for these amounts as the Company considers it has adequate grounds to dispute the assessment. 30 Operating lease commitments 2017 2016 Shs’000 Shs’000 The future minimum lease payments under operating leases are as follows: 11,352 9,461 Due not later than 1 year 68,361 62,561 Due after 1 year and not later than 5 years 17,793 14,144 Later than 5 years 97,506 86,166 Total 31 Related parties In the normal course of business, insurance policies are sold to related parties at terms and conditions similar to those offered to major clients. The Company is a wholly owned subsidiary of Apollo Investments Limited, also incorporated in Kenya. Apollo Holdings Limited, Apollo Asset Management Company Limited, Gordon Court Limited and APA Insurance Limited are related to APA Life Assurance Limited through common shareholdings and directorships. Outstanding balances with related parties 2017 2016 Shs’ 000 Shs’ 000 (i) Due from related parties (Note 16) Due from Apollo Investments Limited 886 1,109 Total 886 1,10970","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017NOTES TO THEFINANCIAL STATEMENTS (continued)31 Related parties (continued) 2017 2016 Shs ‘000 Shs ‘000 (ii) Due to related parties (Note 26) 105 211 Due to Gordon Court Limited 1,636 1,302 Due to Apollo Asset Management Limited 2,612 1,306 Due to APA Insurance Limited 4,353 2,819 Total 10,856 9,164 (iii) Related party transactions 11,229 10,796 Apollo Asset Management Company Limited Fees for asset management 82,621 67,404 4,376 4,187 Gordon Court Company Limited 8,449 Office rent 11,598 - APA Insurance Limited 47,000 - Contributions received for pension scheme - Premium received for group life assurance 3,409 Premium paid for general insurance business 3,870 17,109 17,109 50,522 Other related party transactions 48,025 71,040 Sale of investment property to a director 69,004 Sale of investment property to a staff employed by the group (iv) Key management and directors’ compensation Directors’ fees Other remuneration Key management compensation Total32 Weighted average effective interest ratesThe following table summarises the company’s weighted average effective interest rates realized during the year onthe principal interest-bearing investments: 2017 2016 %%Government securities 11.93 11.78Deposits with financial institutions 9.63 13.91Commercial paper & corporate bonds   12.95 12.66 71","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017 SUPPLEMENTARY INFORMATION REVENUE ACCOUNT FOR THE YEAR ENDED 31 DECEMBER 2017 Ordinary Group Other Total Total Life Life Shs’ 000 2017 2016 business business Shs’ 000 Shs’ 000 Shs’ 000 Shs’ 000 725,263 Income 77,583 829,996 - 907,579 (386,487) Gross earned premium (1,115) (547,061) - (548,176) 338,776 Reinsurance premiums ceded 76,468 282,935 - 359,403 Net earned premium Investment income 2,809 66,527 307,113 376,449 273,636 Commission earned 436 113,309 - 113,745 76,542 Total income 79,713 462,771 307,113 849,597 688,954 OUTGO (374) (154,365) - (154,739) (133,801) Claims and policy holder benefit (2,192) (58,668) - (60,860) (57,230) Life and death claims (18,556) - - (18,556) (20,603) Surrenders and annuity payments (2,055) (72,188) - (74,243) 6,670 Maturities - (260,322) Increase in insurance contract liabilities - (260,322) (171,369) Interest on deposit administration policyholders Net claims and policyholder benefits payable (23,177) (285,221) (260,322) (568,720) (376,333) Expenses (95,651) (102,245) (25,129) (223,025) (222,862) Operating and other expenses (32,115) (102,719) (9,523) (144,357) (127,008) Commissions payable Total expenses and commissions (127,766) (204,964) (34,652) (367,382) (349,870) (Loss) / profit the year before income tax (71,230) (27,414) 12,139 (86,505) (37,249) Income tax expense (401) 2,714 (8,956) (6,643) 2,180 (Loss)/ profit for the year after tax (71,631) (24,700) 3,183 (93,148) (39,429) The above supplementary information was approved by the board of directors on 15 March 2018 and signed on its behalf by: Daniel Ndonye Ashok Shah Director Director 72","ANNUAL REPORT AND FINANCIAL STATEMENTS 2017APA PERSONAL PENSION PLANWhen you retire, you will have a lot of freetime to spend travelling, visiting loved onesand maybe even start your own business.All these things come at a cost.The APA Personal Pension Plan will help youget ready to meet the costs and enjoy yourretirement in peace.APA, Insuring Happiness 73","ANNUAL REPORT AND FINANCIAL STATEMENTS 201774","","APA Life Assurance Limited Embu Apollo Centre, Ring Road, Parklands 1st Floor, Ganga Building, Kenyatta Highway P.O. Box 30389-00100, Nairobi Tel: +254 (0) 68 223 0103 Tel: +254 (0) 20 364 1000 E-mail: apa.embu@apainsurance.org E-mail: info@apalife.co.ke Website: www.apainsurance.org Website: www.apalife.co.ke Kisii 2nd Floor, Mocha Place, Kisii/Kisumu Road City Centre Tel: +254 (0) 58 203 1773 6th Floor, Hughes Building, E-mail: apa.kisii@apainsurance.org Kenyatta Avenue Machakos Tel: +254 (0) 20 286 2000 ABC Imani Plaza, Ngei Road E-mail: info@apainsurance.org Tel: +254 (0) 44 21455 Nakuru E-mail: apa.machakos@apainsurance.org Giddo Plaza, George Morara Road Group Companies Tel: +254 (0)51 221 3412/6 | 020 286 2337 APA Insurance Limited E-mail: apa.nakuru@apainsurance.org Apollo Centre, Ring Road, Parklands Mombasa P.O. Box 30389-00100, Nairobi Apollo House, Moi Avenue Tel: +254 (0) 20 286 2000 Tel: +254 (0) 41 222 1941 E-mail: info@apainsurance.org E-mail: apa.mombasa@apainsurance.org Website: www.apainsurance.org Kisumu Ground Floor, TuffFoam Mall APA Insurance (Uganda) Limited Jomo Kenyatta Highway AHA Towers, 5th Floor, 7 Lourdel Road Tel: +254 (0) 20 216 2908 Nakasero, Kampala E-mail: apa.kisumu@apainsurance.org P.O. Box 7561 Naivasha Tel: +256 200 907 003 | +256 200 907 004 1st Floor, Eagle Centre, Mbaria Kaniu Road E-mail: apa.uganda@apainsurance.org Tel: +254 (0) 50 202 0086 Apollo Asset Management Company Limited E-mail: apa.naivasha@apainsurance.org Apollo Centre, Ring Road, Parklands Eldoret P.O. Box 30389-00100, Nairobi 1st Floor, Zion Mall, Uganda Road Tel: +254 (0) 20 364 1000 Tel: +254 (0) 53 203 0937 E-mail: assetmanagement@apollo.co.ke E-mail: apa.eldoret@apainsurance.org Website: www.apolloassetmanagement.co.ke Thika Gordon Court Limited 5th Floor, Zuri Centre, Kenyatta Highway Apollo Centre, Ring Road, Parklands Tel: +254 (0) 67 222 0196 P.O. Box 30389-00100, Nairobi E-mail: apa.thika@apainsurance.org Tel: +254 020 364 1900 Meru E-mail: info@apollocentre.org 2nd Floor, Hart Towers, off Meru Highway Website: www.apollocentre.org Tel: +254 (0)74 31821 Associate Company E-mail: apa.meru@apainsurance.org Reliance Insurance Company (Tanzania) Limited Nyeri 3rd & 4th Floor, Reliance House 1st Floor, Peak Business Centre, off Plot No. 356, United Nations Road, Upanga Kenyatta Highway P.O. Box 9826, Dar es Salaam Tel: +254 (0) 61 203 0332 Tel: +255 (22) 212 0088-90 E-mail: apa.nyeri@apainsurance.org E-mail: insure@reliance.co.tz76"]; var positionForPages = [];